Wrong Grocery Delivery Complaint: PTE Write Email Question with Sample Answers - Page 2

Form:

Form score is 1

Content:

Fully addresses the task with all required themes included.

Grammar:

Noticeable grammatical errors, such as missing articles and incorrect verb forms.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but transitions between ideas are not smooth.

Email Convention:

Correct email formatting with appropriate structure and tone.

Vocabulary Range:

Some appropriate vocabulary used, but lacks precision in expression.

Form:

Form score is 2

Content:

Fully addresses the task with order details, potential problems, and request for refund and preventive action.

Grammar:

Noticeable grammatical errors, such as 'I an writing', 'I did not ordered', and 'this issues'.

Spelling:

Three or four spelling or typing errors, such as 'an' instead of 'am'.

Organization:

Some organization present, but transitions between ideas are not smooth.

Email Convention:

Uses email conventions inconsistently, missing a proper greeting and some awkward phrasing.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

Form:

Form score is 2

Content:

Addresses the task with some success, but lacks detailed supporting ideas for future preventive action.

Grammar:

Fair degree of grammatical control, but errors like 'i have faced' and 'is wrongly sent' are present.

Spelling:

Maximum of two spelling or typing errors; does not affect readability.

Organization:

Basic structure is present, but ideas are not well-connected and transitions are minimal.

Email Convention:

Email conventions are used inconsistently; missing subject line and tone could be more formal.

Vocabulary Range:

Limited range of vocabulary; basic words used without much precision.

Form:

Form score is 2

Content:

The email addresses the task with some success, covering order details, potential problems, and a refund request. However, the preventive action theme is weakly developed.

Grammar:

There are grammatical errors such as 'an written apology' and 'Looking forward to hear' that affect the precision of the message.

Spelling:

There are no spelling errors, ensuring readability.

Organization:

The email has a basic structure with an introduction, body, and closing. Ideas are generally understandable, but transitions and logical flow are minimal.

Email Convention:

The email lacks a subject line, which affects the overall structure. The tone is mostly appropriate, but conventions are used inconsistently.

Vocabulary Range:

The vocabulary is limited, with some appropriate words, but lacks precision and variety.

Form:

Form score is 2

Content:

The email addresses the task with some success, covering the order details, potential problems, and request for refund, but lacks detailed supporting ideas.

Grammar:

There are several grammatical errors, such as incorrect verb forms and sentence structures, affecting clarity.

Spelling:

There are fewer than two spelling errors, maintaining readability.

Organization:

The email has a basic structure with a generally understandable order, but lacks smooth transitions and clear progression.

Email Convention:

The email lacks a subject line, and the tone is somewhat appropriate but lacks professionalism.

Vocabulary Range:

Vocabulary is limited and lacks precision, with basic word choices that do not fully convey the message.

Form:

Form score is 2

Content:

The email addresses the task with some success, includes order details and potential problems, but the request for preventive action is weakly developed.

Grammar:

There are some grammatical errors, such as incorrect use of articles and punctuation, that do not significantly hinder understanding.

Spelling:

There are no spelling errors in the email, ensuring readability is maintained.

Organization:

The email has a basic structure with an introduction, body, and closing, but the logical flow between ideas is not very strong.

Email Convention:

The email lacks a subject line, affecting the email convention score. The greeting and closing are present, but the tone could be more formal.

Vocabulary Range:

The vocabulary used is limited and basic, with some words appropriate, but overall lacks precision.

Form:

Form score is 2

Content:

Task partially addressed but lacks specific order details.

Grammar:

Noticeable grammatical errors, such as 'allergic too'.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but transitions between ideas are unclear.

Email Convention:

Uses email conventions inconsistently, lacks a proper greeting and closing.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

Form:

Form score is 2

Content:

The email addresses the task with some success, covering all required themes but lacks supporting details.

Grammar:

There are grammatical errors such as missing articles and awkward phrasing, but they do not significantly hinder understanding.

Spelling:

There are no spelling errors, ensuring readability is not impacted.

Organization:

The email has a basic structure, with an introduction, body, and closing, but lacks smooth transitions and logical flow.

Email Convention:

The email includes a greeting and closing, but lacks a subject line and has a slightly informal tone for the situation.

Vocabulary Range:

Vocabulary is limited and lacks precision, with some repetition and basic word choices.

Form:

Form score is 2

Content:

The response addresses the task with some success but lacks a detailed explanation of potential problems and preventive actions.

Grammar:

There are several grammatical errors, such as missing articles and incorrect verb forms, that do not significantly hinder understanding.

Spelling:

There are only two spelling errors, which do not affect readability.

Organization:

The email has a basic structure, but ideas are not fully developed or logically connected, leading to a somewhat unclear flow.

Email Convention:

The email lacks a subject line and uses an informal closing, making the conventions inconsistent.

Vocabulary Range:

The vocabulary is limited, with some appropriate words, but lacks precision and variety.

Form:

Form score is 2

Content:

Task partially addressed but request for refund not explicitly mentioned.

Grammar:

Noticeable grammatical errors, such as incorrect tense and missing articles.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but lacks clear transitions and logical flow.

Email Convention:

Uses email conventions inconsistently; opening and closing are present but lack professionalism.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.