Unsafe Navigation App Complaint: PTE Write Email Question with Sample Answers
Your task
Read the situation below, then write an email of 80 to 140 words in response.
30 community answers with AI feedback
30 community answers with AI feedback
SCORE 11/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task by including trip details, problems faced, and suggestions.
Grammar:
Mostly accurate grammar with only minor errors.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Well-structured, logically presented ideas with smooth transitions.
Email Convention:
Correct and appropriate email formatting, including structure and tone.
Vocabulary Range:
Uses a varied and appropriate vocabulary for the given situation.
SCORE 11/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task by including trip details, problems faced, and suggestions.
Grammar:
Mostly accurate grammar with only minor errors.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Well-structured with logically presented ideas and smooth transitions.
Email Convention:
Correct and appropriate email formatting, including structure and tone.
Vocabulary Range:
Uses varied and appropriate vocabulary for the given situation.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Word count (106) is within the 50-120 range.
Content:
Fully addresses all themes: trip details, problems faced, and suggestions.
Grammar:
Noticeable grammatical errors, such as incorrect tense and sentence structure.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but sentences are lengthy and lack clear transitions.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
All required themes are addressed with supporting details: trip details, problems faced, and suggestions.
Grammar:
Fair grammatical control with errors such as missing articles and incorrect prepositions, but meaning is clear.
Spelling:
Three spelling errors: 'Newyork', 'aorund', and 'traveller'.
Organization:
Clear purpose introduced early, logical sequence maintained, and related ideas grouped appropriately.
Email Convention:
Greeting and closing are present, but no subject line and tone could be more formal.
Vocabulary Range:
Good command of vocabulary appropriate to the context, with precise expressions.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, including trip details and problems faced, but the suggestions theme is weakly developed.
Grammar:
Fair grammatical control with errors such as 'lead me' instead of 'Lead Me' and missing articles.
Spelling:
Maximum of two spelling or typing errors, such as 'kochin' instead of 'Kochin'.
Organization:
Basic structure is present with introduction, body, and closing, but transitions are minimal and ideas are not fully connected.
Email Convention:
Email conventions are used inconsistently; missing subject line and tone could be more formal.
Vocabulary Range:
Limited range of vocabulary; some words are appropriate but lack precision.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed with trip details, problems, and suggestions mentioned but lacks depth.
Grammar:
Noticeable grammatical errors such as incorrect verb forms and missing articles.
Spelling:
Maximum of two spelling errors observed, maintaining readability.
Organization:
Some organization present but ideas are not clearly connected.
Email Convention:
Inconsistent use of email conventions; lacks a proper greeting and closing.
Vocabulary Range:
Some appropriate vocabulary used but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Addresses the task with some success but lacks detailed supporting ideas for trip details and suggestions.
Grammar:
Contains grammatical errors such as missing articles and awkward phrasing, which slightly affects readability.
Spelling:
No spelling errors detected, maintaining readability.
Organization:
The email has a basic structure with a generally understandable order but lacks smooth transitions.
Email Convention:
Lacks a subject line, affecting the overall email format.
Vocabulary Range:
Vocabulary is limited, with basic terms used and a lack of precision.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, covering trip details and problems faced, but suggestions are weakly developed.
Grammar:
There are several grammatical errors, such as run-on sentences, that affect clarity.
Spelling:
There are no spelling errors, ensuring readability is maintained.
Organization:
The email has a basic structure with an understandable order, but transitions are minimal and connections between ideas could be clearer.
Email Convention:
The email lacks a subject line and closing, but includes a greeting and maintains a somewhat appropriate tone.
Vocabulary Range:
The vocabulary is limited and some expressions lack precision, reducing the overall effectiveness.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
All themes are addressed but suggestions are weakly developed.
Grammar:
Fair control with errors such as 'regarding travel app' and 'on my time'.
Spelling:
No spelling errors detected.
Organization:
Basic structure is present but lacks smooth transitions and clear grouping of ideas.
Email Convention:
Email conventions are present and appropriate, including subject, greeting, and closing.
Vocabulary Range:
Limited vocabulary with some appropriate words but lacks precision.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses all required themes but lacks detailed supporting ideas.
Grammar:
There are grammatical errors, such as missing commas and awkward phrasing, but they do not significantly hinder understanding.
Spelling:
No spelling errors detected, ensuring readability.
Organization:
The email has a basic structure but lacks smooth transitions and logical flow between ideas.
Email Convention:
The email lacks a subject line, affecting the overall format, though it includes a greeting and closing.
Vocabulary Range:
Vocabulary is limited and lacks precision, with basic word choices.
How to approach it
- Match the register. Formal for institutions, semi-formal for colleagues.
- Use email structure. Greeting, purpose, details, polite close.
- Cover every point. Address each bullet the prompt asks for.
- Keep it concise. Clear and complete beats long and rambling.
Model Answer
Dear sir/ma'am, I am writing this mail to report an unsatisfactory experience that I went through after using your Gomaps application for my recent trip from Goa to Bangalore. I used the application for navigation and it directed me to all the unsafe and blocked routes making my 8 hour journey extend to 14 hours. Therefore, I would recommend you to temporarily disable the application and work on it from the back end so that all the glitches can be rectified and further user inconveniences be avoided. I hope my suggestions will be worked upon at the earliest and the application continues to provide best user assistance. Yours sincerely, [Your Name]