Apartment Power Cuts Complaint: PTE Write Email Question with Sample Answers

Your task

Read the situation below, then write an email of 80 to 140 words in response.

“You recently moved into a rented apartment advertised as having stable electricity, but daily power cuts disrupt your work and routine. Write an email to your landlord. Your email should include: -rental details and duration of stay -impact of power issues -request for a long-term solution or compensation Include all three themes and provide supporting ideas.”

30 community answers with AI feedback

SCORE 11/15

Dear Mr. Thomas, I hope this email finds you well. I am writing to bring to your notice the frequent power disruptions in the flat that I rented from you on April 30th, which was advertised as having stable electricity. It has been 2 months since I have started residing here and this issue has been persisting ever since. I work remotely and having stable electricity is of paramount importance to me. Additionally, some of my electrical appliances have begun to malfunction because of the power fluctuations. I request you to look out for a permanent solution to this issue, alternatively provide me rent negotiation. Hoping for a prompt action in this regard. Yours sincerely, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

All required themes are addressed with clear purpose, impact of power issues, and request for a solution or compensation.

Grammar:

Generally consistent grammatical control with only occasional errors.

Spelling:

No spelling errors detected.

Organization:

Purpose is clear, ideas follow logical sequence, and transitions connect ideas smoothly.

Email Convention:

Missing subject line, but greeting and closing are present; tone is appropriate.

Vocabulary Range:

Good command of vocabulary appropriate to the context of the situation.

SCORE 11/15

Subject: Regarding electricity issues Dear Sir, I rented an apartment in ABC housing for 3 months from March 2026 to June 2026. It is 2 weeks of stay, and I am noticing frequent power cuts and no backups provided. Please note that I was promised uninterrupted electricity when I signed the lease. I had already informed you that I will be working remotely and uninterrupted internet and power is a must for me. Request you to address the power issues or provide a sufficient backup for my apartment to cover for electricity issues. If this is not possible kindly refund my rental advance and my first month rent, so that I can find a suitable apartment elsewhere. Yours sincerely, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

The email addresses all task requirements, including rental details, impact of power issues, and a request for a solution or compensation, with supporting details.

Grammar:

Grammar is consistent with only minor errors, such as 'Request you to address' which should be 'I request you to address'.

Spelling:

No spelling errors detected, ensuring readability is maintained.

Organization:

The email has a clear structure with a logical flow from introduction to explanation and request, making it easy to follow.

Email Convention:

Email conventions are followed with a subject line, greeting, body, closing, and appropriate tone.

Vocabulary Range:

Good command of vocabulary appropriate to the context, with precise language used to convey the issues and request.

SCORE 11/15

Subject: Complaint regarding frequent power cuts Dear Sir/Madam, I am writing this email to bring to your attention a concern regarding frequent power cuts. I have been staying here since February, 2026 paying Rs. 30,000 per month. The rental agreement is valid one year which is till January, 2027. During our initial conversation, I was promised to have stable electricity. However, there is frequent power cuts happening almost every day, for about an hour, which is really impacting my routine and work. I would like to request you to provide power backup for resolving this or re-evaluate our rent as compensation. Looking forward to your prompt response. Yours sincerely, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

All required themes are addressed: rental details, impact of power issues, and request for solution or compensation. Supporting details are provided.

Grammar:

Grammatical control is generally consistent with only occasional errors.

Spelling:

No spelling or typing errors detected.

Organization:

The email has a clear structure with a logical flow from introduction to explanation to request.

Email Convention:

Email conventions are properly used with a subject line, greeting, body, and closing. The tone is appropriate.

Vocabulary Range:

Good command of vocabulary appropriate to the context, enhancing clarity and precision.

SCORE 11/15

Dear John, I am writing to inform an issue I have been facing since moving into an apartment on November 1st. I rented this place as it was advertised as having stable electricity and I plan to stay at least a year. I intend to live here for the next year and expected the basic facilities to function reliably. However, daily power cuts have been disrupting my work schedule and affecting my routine, especially as I work from home. I kindly request that you arrange a long term solution, such as repairing the power supply or providing an inverter. If this cannot be addressed soon, I would appreciate some form of compensation. Thank you for your understanding. Sincerely, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task by including rental details, impact of power issues, and request for a solution or compensation.

Grammar:

Mostly accurate grammar with only minor errors.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Well-structured, logically presented ideas with smooth transitions.

Email Convention:

Correct and appropriate email formatting, including structure and tone.

Vocabulary Range:

Uses a varied and appropriate vocabulary for the given situation.

SCORE 10/15

Dear landlord, I am writing to address you about an issue which I am facing at your apartment. Firstly, I would like to inform you that I recently rented your apartment for a duration of 6 months. Furthermore, as per the advertisement, the apartment was supposed to have stable electricity, however, I am facing daily power cuts which is disrupting my work and routine. Also, due to the power cuts, I am not able to have a good sleep. Last but not the least, I would request you for a resolution or compensation. I am looking forward to your reply. Regards, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task with rental details, impact of power issues, and request for resolution.

Grammar:

Mostly accurate grammar with only minor errors.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Well-structured with logically presented ideas and smooth transitions.

Email Convention:

Correct email formatting with appropriate structure and tone.

Vocabulary Range:

Some appropriate vocabulary but lacks precision.

SCORE 9/15

Subject Request for a solution for frequent power cuts Dear Landlord I hope you are doing well.I am writing to express my concern about frequent power cuts in the apartment that I rented from you. I moved to this apartment three months ago because it was advertised that it will have stable electricity supply, which was an important factor for me to rent this apartment. The daily outages are effecting my daily work-from-home schedule and also my daily routine in using the electric appliances. I kindly request you to you to find a permanent solution as soon as possible.if it is not solved I would appreciate for a fair compensation or deduction in rent for inconvenience caused. Yours sincerely
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AI Feedback

Form:

Form score is 2

Content:

All required themes are addressed with supporting details: rental details, impact of power issues, and request for solution or compensation.

Grammar:

There are noticeable grammatical errors such as 'effecting' instead of 'affecting' and missing punctuation after 'possible'.

Spelling:

Three spelling or typing errors: 'effecting', missing space after 'well.', and 'possible.if'.

Organization:

Basic structure is present with some logical flow, but transitions are minimal and some ideas could be more clearly grouped.

Email Convention:

Subject, greeting, body, and closing are present but the tone could be more formal and spacing is inconsistent.

Vocabulary Range:

Good command of vocabulary appropriate to the context, with varied expressions.

SCORE 9/15

Dear landlord, I am writing this to inform that I have recently moved into advertised rented apartment. I was been told that it has no issues regarding electricity or any basic necessities. I had already given advance rent for 3 months and it starts from Friday, 1st October. I moved into the apartment yesterday and now I am facing unstable electricity. Every 5 hours of gap there is electricity cut off for about 30 minutes, and this affects my work a lot. I would like make a humble request to sort out the problem or kindly refund me. My suggestion is to show some designated electrician as there is a problem of fluctuation. Await for your reply soon. Sincerely, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task with rental details, impact of power issues, and a request for a solution.

Grammar:

Noticeable grammatical errors such as 'I was been told', but does not hinder readability.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present but lacks clarity and smooth transitions between ideas.

Email Convention:

Correct email formatting with appropriate structure and tone.

Vocabulary Range:

Some appropriate vocabulary used, but lacks precision and variety.

SCORE 9/15

Subject - Electricity issue in apartment. Hi Forza, I Hope you are doing well. I have rented one of your apartment at Main Street near the shopping plaza, my apartment number is 101. I am having trouble with stable electricity on daily basis as I do work from home and this is a very serious problem from me because, I need electricity all the time while working. Would you please send some technician to get it fixed as soon as possible. Also I need a permanent solution or you can provide compensation as per the contract. I hope to hear back soon. Sincerely, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

All required themes are addressed with supporting details.

Grammar:

Errors in sentence structure and punctuation affect clarity.

Spelling:

Two minor spelling errors detected.

Organization:

Basic structure is present, but transitions and flow are weak.

Email Convention:

All email conventions are present and appropriate.

Vocabulary Range:

Vocabulary is limited and lacks precision.

SCORE 9/15

Dear Landlord, I am writing this email to tell you that I have been facing problem of daily power cuts in your apartment which I recently moved into. Also, I would like to inform you that i have already paid the rent in advance for one month, and duration of staying in this apartment for six months. Furthermore, daily power cuts is causing inconvenience to my personal and official work Please solve this permanently for long term staying or if there is no solution then requesting you to compensate the paid amount. I look forward to your response. Respectfully, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task by including rental details, impact of power issues, and request for a solution or compensation.

Grammar:

Noticeable grammatical errors such as incorrect tense and subject-verb agreement, but they do not hinder readability.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but transitions between ideas are abrupt and lack clarity.

Email Convention:

Uses email conventions inconsistently; lacks a proper salutation and closing could be more formal.

Vocabulary Range:

Some appropriate vocabulary used, but lacks precision and variety.

SCORE 9/15

Subject: Issue with daily power cut and request for solution Dear landlord. I hope that this message finds you well. I moved into your apartment a month ago, as you mentioned in the advertisement as having stable electricity. I am facing the problem of power cuts daily. Daily power cuts disrupt my work life as well as my routine. I request a long-term solution or compensation for this problem. I look forward to your positive response. Thank you for your time and consideration warm regards, [Your Name]
sparkle icon

AI Feedback

Form:

Form score is 2

Content:

Task partially addressed with rental details and impact, but lacks supporting ideas.

Grammar:

Grammar is mostly accurate with minor errors.

Spelling:

No spelling errors detected, maintaining readability.

Organization:

Some organization present, but lacks transitions and clarity in ideas.

Email Convention:

Email conventions used inconsistently; missing appropriate salutation and closing.

Vocabulary Range:

Uses some appropriate vocabulary but lacks precision and variety.

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