Updated on 1st Mar’23
At LeapScholar, we are committed to providing our customers with high-quality services and support. However, we understand that sometimes our services may not meet our customers' expectations.In such instances, LeapScholar offers refunds after conducting a detailed analysis of the customer’s grievances. Where refund is not possible, we provide compensation with other services to ensure our customers get the value for their investment. Our team is always available to help customers find suitable resolutions that meet their needs. We believe in building strong relationships with our customers and strive to ensure that they are satisfied with our services. If you have any questions or concerns, please don't hesitate to contact us on +91-08047184844
To be eligible for a refund based on the criteria mentioned below, a customer must have paid for a course(s) within the last 30 days from the date of claiming the refund.
Based on the criteria mentioned above, LeapScholar will consider parents or authorised guardians who have made payments on behalf of students as customers.
Based on the criteria mentioned above, LeapScholar considers refunds only for the following cases:
If a customer has paid the full amount for Elite, Select, or Crash Courses, and they do not receive access to the LeapScholar website within 8 days from the date of purchase. Customer must ensure the following conditions are met to claim refund, provided:
The total amount paid can be adjusted against other offerings if required, based on the assessment by LeapScholar, provided
If LeapScholar initiates a refund, it will take at least 7 days to complete the procedure starting from the date of confirmation of the refund.