Unsafe Navigation App Complaint: PTE Write Email Question with Sample Answers - Page 2
Your task
Read the situation below, then write an email of 80 to 140 words in response.
30 community answers with AI feedback
30 community answers with AI feedback
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed but lacks detailed trip details and suggestions.
Grammar:
Noticeable grammatical errors such as incorrect verb forms and sentence structure.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions between ideas are unclear.
Email Convention:
Uses email conventions inconsistently; lacks proper closing and introduction.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed with trip details, problems faced, and a suggestion, but lacks depth.
Grammar:
Noticeable grammatical errors, such as incorrect tense and sentence structure, affecting readability.
Spelling:
Maximum of two spelling errors; readability not affected.
Organization:
Some organization present, but transitions and relationships between ideas are unclear.
Email Convention:
Email conventions used inconsistently; lacks formal greeting and closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task is partially addressed with trip details and suggestions, but lacks clarity on problems faced.
Grammar:
Noticeable grammatical errors, such as incorrect tense usage and awkward phrasing.
Spelling:
Three or four spelling or typing errors present, such as 'Sincerly' and 'conform'.
Organization:
Some organization present, but relationships between ideas are unclear and transitions are lacking.
Email Convention:
Inconsistent email conventions with informal tone and missing formal elements like proper salutation and closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Task partially addressed with trip details and problems mentioned, but suggestions are vague.
Grammar:
Noticeable grammatical errors such as incorrect verb tense and sentence structure.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present but transitions between ideas are unclear.
Email Convention:
Email conventions used inconsistently; lacks proper salutation and closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Task partially addressed; trip details are vague, and problems are mentioned but lack depth.
Grammar:
Noticeable grammatical errors such as incorrect sentence structure and punctuation.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions between ideas are unclear.
Email Convention:
Correct email formatting with appropriate greeting and closing.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, including trip details and problems faced, but suggestions are weakly developed.
Grammar:
There are frequent grammatical errors, such as incorrect verb tenses and missing articles, which affect clarity.
Spelling:
There are three spelling or typing errors ('i', 'peoples', 'its'), affecting readability.
Organization:
The email has a basic structure and ideas follow a generally understandable order, but transitions are minimal.
Email Convention:
The email has a greeting and closing, but lacks a subject line and the tone is somewhat informal.
Vocabulary Range:
The vocabulary is limited and lacks precision, with some words used inappropriately.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task attempted but lacks clarity; trip details and suggestions are vague.
Grammar:
Noticeable grammatical errors, such as tense issues and sentence structure problems.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but relationships between ideas are unclear and transitions are weak.
Email Convention:
Email uses conventions inconsistently; lacks a clear subject line and has an informal closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the trip details, problems faced, and suggestions, but lacks detailed supporting ideas.
Grammar:
Fair grammatical control with noticeable errors, such as incorrect verb forms and sentence structures.
Spelling:
Contains three spelling or typing errors, affecting readability.
Organization:
Basic structure is present, but ideas are not logically ordered and transitions are minimal.
Email Convention:
Basic email structure with greeting and closing, but lacks a subject line and has minor tone issues.
Vocabulary Range:
Limited vocabulary with some appropriate words; lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, covering trip details, problems faced, and suggestions, but lacks detailed supporting ideas.
Grammar:
Frequent grammatical errors such as sentence fragments and incorrect verb forms are present but do not significantly hinder understanding.
Spelling:
Three or four spelling or typing errors were noted, affecting the overall readability.
Organization:
The email has a basic structure, but ideas are not always logically ordered, and transitions are minimal.
Email Convention:
Conventions are correctly used with a subject line, greeting, body, closing, and appropriate tone.
Vocabulary Range:
Vocabulary is limited and lacks precision, with some words appropriate but not varied.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed; trip details and problems mentioned but suggestions could be clearer.
Grammar:
Noticeable grammatical errors, such as incorrect tense and sentence structure.
Spelling:
Three or four spelling errors, including 'stucked' and 'root' for 'route'.
Organization:
Some organization present, but ideas are not clearly linked.
Email Convention:
Inconsistent use of email conventions; lacks proper greeting and closing format.
Vocabulary Range:
Limited vocabulary with some inappropriate word choices, such as 'root' instead of 'route'.
How to approach it
- Match the register. Formal for institutions, semi-formal for colleagues.
- Use email structure. Greeting, purpose, details, polite close.
- Cover every point. Address each bullet the prompt asks for.
- Keep it concise. Clear and complete beats long and rambling.
Model Answer
Dear sir/ma'am, I am writing this mail to report an unsatisfactory experience that I went through after using your Gomaps application for my recent trip from Goa to Bangalore. I used the application for navigation and it directed me to all the unsafe and blocked routes making my 8 hour journey extend to 14 hours. Therefore, I would recommend you to temporarily disable the application and work on it from the back end so that all the glitches can be rectified and further user inconveniences be avoided. I hope my suggestions will be worked upon at the earliest and the application continues to provide best user assistance. Yours sincerely, [Your Name]