Unsafe Navigation App Complaint: PTE Write Email Question with Sample Answers - Page 3
Your task
Read the situation below, then write an email of 80 to 140 words in response.
30 community answers with AI feedback
30 community answers with AI feedback
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed; trip details and problems mentioned but lacks detail.
Grammar:
Noticeable grammatical errors, such as 'a unsafe', 'too much of delay'.
Spelling:
Three spelling errors: 'travelling', 'Kind Regards', and inconsistent use of punctuation.
Organization:
Some organization present, but transitions between ideas are unclear.
Email Convention:
Email conventions used inconsistently; missing subject line and abrupt closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed with trip details, problems faced, and suggestions mentioned.
Grammar:
Noticeable grammatical errors, such as incorrect tense and missing articles.
Spelling:
Three spelling errors, including 'through out', 'issued', and 'with faithfully'.
Organization:
Some organization present, but transitions and logical flow between ideas are unclear.
Email Convention:
Inconsistent use of email conventions with informal tone and missing elements like a proper closing.
Vocabulary Range:
Limited vocabulary with some precision lacking, mainly basic terms used.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed with trip details and problems, but suggestions are vague.
Grammar:
Noticeable grammatical errors such as missing punctuation and incorrect capitalization.
Spelling:
Three spelling or typing errors noted, such as 'Iam' and 'faithully'.
Organization:
Some organization present, but lacks clear transitions and logical flow.
Email Convention:
Inconsistent use of email conventions, such as incorrect salutation and closing.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed; trip details and problems included, but suggestions are minimal.
Grammar:
Noticeable grammatical errors, such as incorrect possessive form and sentence structure.
Spelling:
Three or four spelling errors, such as 'ally ways' and incorrect possessive forms.
Organization:
Some organization present, but lacks clear structure and transitions.
Email Convention:
Uses email conventions inconsistently; lacks proper salutation and closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task but lacks detail. Only two themes are mentioned: trip details and problems faced. Suggestions are missing.
Grammar:
There are grammatical errors such as missing articles and incorrect verb forms, but they do not significantly impede understanding.
Spelling:
There are no spelling errors, ensuring readability is maintained.
Organization:
The email has a basic structure with an introduction and closing, but the ideas are not fully developed or logically connected.
Email Convention:
The email has a greeting and closing but lacks a subject line, and the tone is somewhat appropriate.
Vocabulary Range:
Vocabulary is basic and lacks precision, limiting the effectiveness of communication.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
The email addresses the task with some success, covering trip details, problems faced, and suggestions, but lacks detailed supporting ideas.
Grammar:
There are several grammatical errors that do not significantly hinder understanding, such as incorrect verb forms and missing articles.
Spelling:
There are three spelling or typing errors, such as 'did't' and 'Sincerly', which slightly affect readability.
Organization:
The email has a basic structure with an introduction, body, and closing, but lacks smooth transitions and clear progression of ideas.
Email Convention:
The email conventions are used inconsistently; the greeting and closing are present but lack proper punctuation and spacing.
Vocabulary Range:
The vocabulary is limited and lacks precision, with basic words and phrases used to convey ideas.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, covering all themes but with weak development of suggestions.
Grammar:
Fair degree of grammatical control with errors such as missing articles and incorrect verb forms.
Spelling:
Numerous spelling errors such as 'wan,' 'destiantions,' and 'Teausing m,' affecting readability.
Organization:
Basic structure is present, but ideas lack smooth transitions and logical progression.
Email Convention:
Email conventions are used inconsistently; missing subject line and some elements are ineffective.
Vocabulary Range:
Vocabulary is limited and lacks precision, with some appropriate words.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, including trip details, problems faced, and suggestions, but lacks sufficient supporting details.
Grammar:
There are several grammatical errors, such as incorrect verb forms and missing articles, which do not significantly impede understanding.
Spelling:
There are numerous spelling errors, such as 'nagibation', 'whch', 'performace', affecting readability.
Organization:
The email has a basic structure with an introduction, body, and closing, but lacks clear transitions and logical flow.
Email Convention:
The email has a greeting and closing but lacks a subject line and uses an inconsistent tone.
Vocabulary Range:
The vocabulary is limited and lacks precision, with some words appropriate but overall simplistic language.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed with trip details, problems, and suggestions mentioned but lacks depth.
Grammar:
Noticeable grammatical errors such as incorrect tense and sentence structure.
Spelling:
Multiple errors affecting readability, including 'iam', 'Due this', and 'u'.
Organization:
Some organization present, but ideas lack clarity and logical flow.
Email Convention:
Inconsistent use of email conventions with informal tone and improper greeting.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Addresses the task with some success but lacks detailed supporting ideas.
Grammar:
Fair degree of grammatical control with errors like 'its showing' and 'led to us'.
Spelling:
Numerous spelling errors such as 'glitch', 'immediately', 'send', and 'message'.
Organization:
Basic structure present but lacks smooth transitions; ideas are generally understandable.
Email Convention:
Lacks a subject line; greeting and closing are present but tone is somewhat informal.
Vocabulary Range:
Limited range; vocabulary is mostly basic and lacks precision.
How to approach it
- Match the register. Formal for institutions, semi-formal for colleagues.
- Use email structure. Greeting, purpose, details, polite close.
- Cover every point. Address each bullet the prompt asks for.
- Keep it concise. Clear and complete beats long and rambling.
Model Answer
Dear sir/ma'am, I am writing this mail to report an unsatisfactory experience that I went through after using your Gomaps application for my recent trip from Goa to Bangalore. I used the application for navigation and it directed me to all the unsafe and blocked routes making my 8 hour journey extend to 14 hours. Therefore, I would recommend you to temporarily disable the application and work on it from the back end so that all the glitches can be rectified and further user inconveniences be avoided. I hope my suggestions will be worked upon at the earliest and the application continues to provide best user assistance. Yours sincerely, [Your Name]