Streaming Quality Complaint: PTE Write Email Question with Sample Answers - Page 3

Form:

Form score is 2

Content:

Fully addresses the task with details of purchase, issues, viewing experience, and request for support/refund.

Grammar:

Mostly accurate grammar with only minor errors.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Well-structured with logically presented ideas and smooth transitions.

Email Convention:

Correct email formatting with appropriate structure and tone.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision.

Form:

Form score is 1

Content:

The email addresses the task and includes all themes, but the viewing experience theme is weakly developed.

Grammar:

Grammar is generally consistent with only occasional errors.

Spelling:

No spelling errors detected.

Organization:

The email has a basic structure and generally understandable order, but transitions are minimal.

Email Convention:

Email conventions are correctly used with a clear subject, greeting, body, closing, and appropriate tone.

Vocabulary Range:

Good command of vocabulary appropriate to the context.

Form:

Form score is 1

Content:

All required themes are addressed with supporting details.

Grammar:

Grammatical control is consistent with only minor errors.

Spelling:

Three spelling errors: 'tired' instead of 'tried', 'Kind Regards' should be 'Kind regards'.

Organization:

Ideas are logically sequenced with clear purpose and transitions.

Email Convention:

Email lacks a subject line but has greeting, body, and closing.

Vocabulary Range:

Good command of vocabulary appropriate to the context.

Form:

Form score is 1

Content:

The email addresses all required themes: details of purchase and issues, viewing experience, and technical support/refund with supporting ideas.

Grammar:

There are grammatical errors such as 'a subscription...that I purchased with model number' and 'your earliest convenience, or It would be' affecting clarity.

Spelling:

There are no spelling errors detected in the response.

Organization:

The email has a clear purpose, logical sequence, and transitions (e.g., 'Firstly,' 'However,' 'Therefore').

Email Convention:

The email includes a subject, greeting, body, and closing with an appropriate tone.

Vocabulary Range:

The vocabulary is appropriate for the context and precise for the situation.

Form:

Form score is 2

Content:

Fully addresses the task with details on purchase, viewing experience, and request for support/refund.

Grammar:

Noticeable grammatical errors, such as missing articles and awkward phrasing, but readability is maintained.

Spelling:

Maximum of two spelling or typing errors, maintaining readability.

Organization:

Well-structured with logical flow and clear transitions between issues and requests.

Email Convention:

Correct email format with appropriate structure and polite tone.

Vocabulary Range:

Some appropriate vocabulary used, but lacks precision in describing issues.

Form:

Word count (120) is within the 50-120 inclusive range.

Content:

Fully addresses the task with details of purchase, issues, viewing experience, and request for support/refund.

Grammar:

Noticeable grammatical errors such as 'i' instead of 'I' and incorrect verb forms.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present but lacks clear transitions and logical flow.

Email Convention:

Inconsistent use of email conventions; lacks proper salutation and closing.

Vocabulary Range:

Some appropriate vocabulary used but lacks precision and variety.

Form:

Form score is 2

Content:

All required themes are addressed with supporting details about the purchase, issues, viewing experience, and request for a refund.

Grammar:

Fair degree of grammatical control with errors like missing articles and awkward phrasing, but overall meaning is clear.

Spelling:

There are no more than two spelling or typing errors, maintaining readability.

Organization:

Basic structure is present with a clear introduction and closing, but transitions are minimal and connections between ideas could be clearer.

Email Convention:

Email conventions are correctly used with a subject line, greeting, body, and closing. The tone is appropriate for the situation.

Vocabulary Range:

Vocabulary is appropriate but somewhat limited, lacking variety and precision in expression.

Form:

Form score is 2

Content:

All required themes are addressed with supporting details.

Grammar:

Multiple grammatical errors present, affecting clarity.

Spelling:

No more than two spelling errors; readability is not affected.

Organization:

Ideas are logically sequenced and easy to follow.

Email Convention:

Missing subject line; tone is appropriate but structure is incomplete.

Vocabulary Range:

Vocabulary is limited, affecting precision of expression.

Form:

Word count (107) is within the 50-120 inclusive range.

Content:

Fully addresses the task with details of purchase, issues, viewing experience, and request for support or refund.

Grammar:

Noticeable grammatical errors such as 'has worsen' instead of 'has worsened'.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but relationships between ideas are not very clear.

Email Convention:

Uses email conventions inconsistently; lacks a proper salutation and closing structure.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

Form:

Form score is 2

Content:

Fully addresses the task by including purchase details, viewing experience, and request for support/refund.

Grammar:

Noticeable grammatical errors such as 'I am Facing' and 'as soon as earlier'.

Spelling:

No spelling errors detected.

Organization:

Some organization present, but transitions and clarity between ideas could be improved.

Email Convention:

Correct email formatting with appropriate structure and tone.

Vocabulary Range:

Some appropriate vocabulary used, but lacks precision and variation.