Noisy Hotel Complaint: PTE Write Email Question with Sample Answers - Page 3
Your task
Read the situation below, then write an email of 80 to 140 words in response.
30 community answers with AI feedback
30 community answers with AI feedback
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed but missing specific details about stay and required action.
Grammar:
Grammar mostly accurate with only minor errors.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but relationships between ideas could be clearer.
Email Convention:
Correct email formatting and appropriate tone.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of stay, problem, and requested action.
Grammar:
Noticeable grammatical errors such as incorrect capitalization and sentence structure.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but lacks clear transitions between ideas.
Email Convention:
Uses email conventions inconsistently; lacks formal greeting and closure.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of stay, problem, and requested action.
Grammar:
Noticeable grammatical errors such as subject-verb agreement and sentence structure.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but lacks clear separation of ideas and logical flow.
Email Convention:
Inconsistent use of email conventions; lacks proper salutation and closing.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses all required themes: details of the stay, issues faced, and requested action, with supporting ideas.
Grammar:
There are several grammatical errors, such as 'a ongoing' instead of 'an ongoing', affecting the precision.
Spelling:
There are no spelling errors, ensuring readability.
Organization:
The email has a basic structure with introduction, body, and closing, but transitions are minimal and some connections are weak.
Email Convention:
The email lacks a subject line and has an informal tone; however, greeting and closing are present.
Vocabulary Range:
The vocabulary is limited, with basic words used; lacks variety but is mostly appropriate.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of the stay, problem, and requested action.
Grammar:
Noticeable grammatical errors, such as 'take some issues to your notice'.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present but lacks smooth transitions between ideas.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary but lacks precision, e.g., 'take the appropriate actions'.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Word count (93) is between 50-120 inclusive.
Content:
Fully addresses the task with details of stay, problem, and requested action.
Grammar:
Noticeable grammatical errors such as 'suffered with severe headache' and 'eyes pain'.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions between ideas are not smooth.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of stay, problem, and action.
Grammar:
Noticeable grammatical errors, such as 'effect' instead of 'affect'.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions between ideas are unclear.
Email Convention:
Uses email conventions inconsistently, with missing elements like a subject line.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Word count (80) is between 50-120 inclusive.
Content:
Fully addresses the task with details of stay, problem, and requested action.
Grammar:
Noticeable grammatical errors, such as missing articles and awkward phrasing.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present but lacks clear transitions between themes.
Email Convention:
Uses email conventions inconsistently; lacks a proper greeting and closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with all required themes included.
Grammar:
Noticeable grammatical errors such as 'came on a work trip' affecting readability.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but ideas could be connected more clearly.
Email Convention:
Correct email structure with appropriate greeting and closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Fully addresses the task with details of stay, issues, and requested action.
Grammar:
Noticeable grammatical errors such as 'constructions activities' and repetitive 'planned planned'.
Spelling:
Maximum of two spelling or typing errors, such as 'planned planned'.
Organization:
Well-structured with clear presentation of ideas and logical flow.
Email Convention:
Correct email formatting with appropriate tone and structure.
Vocabulary Range:
Some appropriate vocabulary but lacks precision, e.g., 'constructions activities'.
How to approach it
- Match the register. Formal for institutions, semi-formal for colleagues.
- Use email structure. Greeting, purpose, details, polite close.
- Cover every point. Address each bullet the prompt asks for.
- Keep it concise. Clear and complete beats long and rambling.
Model Answer
Dear Mr. Hotel Manager, Subject: Complaint regarding poor sleep due to ongoing construction I am currently staying at your hotel for a work trip and wish to bring to your attention a serious issue affecting my stay. Since my arrival, I have been disturbed by continuous construction noise during both daytime and night hours, which has severely impacted my ability to rest and focus on my work commitments. One of the key reasons I chose your hotel was the promise of a peaceful environment, but this situation has been extremely disappointing. I kindly request immediate action to resolve this matter or provide an alternate arrangement to ensure a comfortable stay. Sincerely, [Your Name]