Noisy Hotel Complaint: PTE Write Email Question with Sample Answers - Page 3

Your task

Read the situation below, then write an email of 80 to 140 words in response.

“You are staying in a hotel for a work trip. The listing mentioned a quiet location, but there is ongoing construction nearby that disrupts your sleep. Write an email to the hotel management. Your email should include the following three themes: - details of the stay - problem/issues - action Include all three themes and provide supporting ideas.”

30 community answers with AI feedback

SCORE 9/15

Dear Sir/Madam, I am writing this email as I am facing noise problems with my current stay at the hotel. Firstly, while booking the hotel, the listing mentioned a quiet location which was a primary factor for the booking as I am on a work trip which requires a peaceful sleep. Furthermore, the ongoing construction around the hotel is causing a lot of noise due to which I am unable to sleep properly hence, affecting my work. I would be grateful if you could help me resolve this issue as quick as possible. Looking forward to hearing from you. Kind regards, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Task partially addressed but missing specific details about stay and required action.

Grammar:

Grammar mostly accurate with only minor errors.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but relationships between ideas could be clearer.

Email Convention:

Correct email formatting and appropriate tone.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

SCORE 9/15

Dear Hotel management, I am writing this mail to express my dissatisfaction during the stay. I am staying in the room number 582. Since there is ongoing construction nearby i am getting too much noise and its disturbing my sleep. It is important to let you know that i have specially come here to rest from my work trip but i could not able to sleep or rest properly, i would like to request you to take immediate action towards this or please change my room to some other location. I am looking forward to you reply. Regards, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task with details of stay, problem, and requested action.

Grammar:

Noticeable grammatical errors such as incorrect capitalization and sentence structure.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but lacks clear transitions between ideas.

Email Convention:

Uses email conventions inconsistently; lacks formal greeting and closure.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

SCORE 9/15

To, Hotel Management, Subject: Ongoing Construction nearby Hi, Today I have check-in in you hotel for my work trip, at the time of booking your hotel mentioned a quiet location but there is ongoing construction nearby the hotel, I am not able to sleep can you ask your hotel staff to change my room where disruption are less if not then I want full refund for that so please do the needful as soon as possible also for the next time please inform in advance to the customer if there any such construction is going on nearby of your hotel. Regards [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task with details of stay, problem, and requested action.

Grammar:

Noticeable grammatical errors such as subject-verb agreement and sentence structure.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but lacks clear separation of ideas and logical flow.

Email Convention:

Inconsistent use of email conventions; lacks proper salutation and closing.

Vocabulary Range:

Some appropriate vocabulary used, but lacks precision and variety.

SCORE 9/15

Dear Sir/Madam, I am writing to let you know about the issues I have been facing while staying in your Park hotel in Banjara hills. My name is [Your Name], staying in 503 room. Firstly, I have booked a room in your hotel for one week, but there is a ongoing construction nearby that disrupting my sleep. Moreover, the listing of hotel mentioned a quiet location and the noise is creating lot of disturbance. I request you to take necessary action as this affect my work schedule due to lack of sleep. I look forward to your actions. Regards, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

The email addresses all required themes: details of the stay, issues faced, and requested action, with supporting ideas.

Grammar:

There are several grammatical errors, such as 'a ongoing' instead of 'an ongoing', affecting the precision.

Spelling:

There are no spelling errors, ensuring readability.

Organization:

The email has a basic structure with introduction, body, and closing, but transitions are minimal and some connections are weak.

Email Convention:

The email lacks a subject line and has an informal tone; however, greeting and closing are present.

Vocabulary Range:

The vocabulary is limited, with basic words used; lacks variety but is mostly appropriate.

SCORE 9/15

Dear Management, I hope you are doing well. I am writing to take some issues to your notice that I am facing in your hotel stay. The details of the stay are Ola hotel, 4th block, room number:401. In listing it is mentioned as a quiet location, but there is ongoing construction nearby that disrupts my sleep. I would like to request to take the appropriate actions like changing the room or clearing the construction near the room. Thank you for your time and consideration on this issue. I look forward to your response. Kind Regards, [Your Name]
sparkle icon

AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task with details of the stay, problem, and requested action.

Grammar:

Noticeable grammatical errors, such as 'take some issues to your notice'.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present but lacks smooth transitions between ideas.

Email Convention:

Correct email formatting with appropriate structure and tone.

Vocabulary Range:

Some appropriate vocabulary but lacks precision, e.g., 'take the appropriate actions'.

SCORE 9/15

Dear Sir, I am writing this email to convey my problem about your hotel. I came here for a work trip. Firstly, I am staying in the room number 505. The listing mentioned a quiet location, but there is ongoing construction nearby that disrupts my sleep. Also, I suffered with severe headache and also eyes pain. I don't have quality sleep. Furthermore, I request the respective person to take action on my issue as soon as possible. Otherwise, I can't stay here any more. I hope to hear from you soon. Thanks for your time. Kind Regards, [Your Name]
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AI Feedback

Form:

Word count (93) is between 50-120 inclusive.

Content:

Fully addresses the task with details of stay, problem, and requested action.

Grammar:

Noticeable grammatical errors such as 'suffered with severe headache' and 'eyes pain'.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but transitions between ideas are not smooth.

Email Convention:

Correct email formatting with appropriate structure and tone.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

SCORE 9/15

Dear Sir, I am writing this email to inform the issues coming during the stay in this hotel. Firstly, I am staying here three days for the official work. Secondly, as you know that nearby construction is going on that disrupts my sleep which effect my work and physical health. Lastly, requesting you to provide noise cancellation room of the hotel where the noises of this construction can not disturb me or compensate money by booking a new hotel. Thank you and looking for your reply. Yours truly, [Your Name]
sparkle icon

AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task with details of stay, problem, and action.

Grammar:

Noticeable grammatical errors, such as 'effect' instead of 'affect'.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but transitions between ideas are unclear.

Email Convention:

Uses email conventions inconsistently, with missing elements like a subject line.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

SCORE 9/15

To: [Your Email] from: [Your Email] Subject: Complaint about the location Sir, I am writing this email due to serious problem which I am facing in your hotel. I am in your hotel due to work trip. The listing of your hotel mentioned about the quiet location but I am dealing with very noisy environment due to construction, which is disturbing my sleep. I want to change my location in same charges which I have already paid. Hoping for solution as soon as possible. Regards [Your Name]
sparkle icon

AI Feedback

Form:

Word count (80) is between 50-120 inclusive.

Content:

Fully addresses the task with details of stay, problem, and requested action.

Grammar:

Noticeable grammatical errors, such as missing articles and awkward phrasing.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present but lacks clear transitions between themes.

Email Convention:

Uses email conventions inconsistently; lacks a proper greeting and closing.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

SCORE 9/15

Dear Hotel management, I hope my email finds you in good health. My name is [Your Name], came on a work trip to your hotel staying in room no 401. Firstly, I wanted to mention that there is ongoing construction nearby that disrupts my sleep, but the listing mentioned a quiet location. Kindly could you please change my hotel room so that I can sleep properly and concentrate on my work the next day. I hope to hear from you soon. Thank you for your cooperation. Kind regards, [Your Name]
sparkle icon

AI Feedback

Form:

Form score is 2

Content:

Fully addresses the task with all required themes included.

Grammar:

Noticeable grammatical errors such as 'came on a work trip' affecting readability.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but ideas could be connected more clearly.

Email Convention:

Correct email structure with appropriate greeting and closing.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

SCORE 8/15

Dear Management Team, I am writing regarding my stay in the hotel premises. At the time of booking, it was clearly stated on your website that the hotel area is a quiet location which is why I booked a room here. With all the constructions activities nearby, I am not able to have a sound sleep, which then, is going to interfere with my busy schedule, the next day. Unfortunately due to lack of proper sleep, I will have difficulty in focusing on my priorities tomorrow morning. I have many meetings scheduled, we have a client visit planned planned for tomorrow as well. 7-8 hours of sound sleep is must for me to give my 100% tomorrow. I kindly request you to look into this matter urgently and provide me a room with less noise. Best regards, [Your Name]
sparkle icon

AI Feedback

Form:

Form score is 1

Content:

Fully addresses the task with details of stay, issues, and requested action.

Grammar:

Noticeable grammatical errors such as 'constructions activities' and repetitive 'planned planned'.

Spelling:

Maximum of two spelling or typing errors, such as 'planned planned'.

Organization:

Well-structured with clear presentation of ideas and logical flow.

Email Convention:

Correct email formatting with appropriate tone and structure.

Vocabulary Range:

Some appropriate vocabulary but lacks precision, e.g., 'constructions activities'.

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