Noisy Hotel Complaint: PTE Write Email Question with Sample Answers - Page 2
Your task
Read the situation below, then write an email of 80 to 140 words in response.
30 community answers with AI feedback
30 community answers with AI feedback
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task appropriately with all required themes included.
Grammar:
Noticeable grammatical errors such as 'it be in a quiet location'.
Spelling:
Maximum of two spelling or typing errors, does not affect readability.
Organization:
Well-structured with logical presentation and smooth transitions.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
All required themes are addressed with supporting details: details of the stay, the problem, and a request for action.
Grammar:
Fair grammatical control with errors like 'the mentioned,' 'quit area,' 'on construction,' and 'start early.'
Spelling:
Three spelling errors: 'quit' instead of 'quiet,' 'start' instead of 'starts,' 'marketing' instead of 'making.'
Organization:
Clear purpose introduced early, logical sequence maintained, and ideas are grouped appropriately.
Email Convention:
Greeting and closing present, but lacks a subject line and has a slightly informal tone for a complaint.
Vocabulary Range:
Appropriate vocabulary for the context with good precision.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of stay, problem, and requested action.
Grammar:
Noticeable errors such as 'i' instead of 'I', affecting readability.
Spelling:
Maximum of two spelling or typing errors, e.g., 'in to' instead of 'into'.
Organization:
Well-structured with logical flow and clear transitions.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary used but lacks precision.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of stay, problem, and action.
Grammar:
Noticeable grammatical errors such as incorrect verb forms and sentence structures.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present but transitions between ideas are not smooth.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task by including details of the stay, problem, and requested action.
Grammar:
Noticeable grammatical errors such as 'is' instead of 'are' and incorrect preposition usage.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions between ideas could be clearer.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Word count (102) is within the range of 50-120.
Content:
Fully addresses the task by including details of the stay, the problem, and requested action.
Grammar:
Noticeable grammatical errors, such as run-on sentences and incorrect tense usage, but readability is not hindered.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but the flow between ideas is unclear.
Email Convention:
Inconsistent use of email conventions; lacks a formal tone and proper closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
All required themes are addressed with supporting details, meeting the task requirements.
Grammar:
Fair degree of grammatical control with errors such as 'quite' instead of 'quiet' and missing articles.
Spelling:
Maximum of two spelling or typing errors, such as 'quite' for 'quiet'.
Organization:
Basic structure is present, but transitions are minimal and ideas could flow more logically.
Email Convention:
Lacks a subject line and the closing is informal for a formal complaint.
Vocabulary Range:
Vocabulary is limited with some appropriate words, but lacks precision.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of stay, issue description, and requested action.
Grammar:
Noticeable grammatical errors such as 'there is lot of noise' which should be 'there is a lot of noise'.
Spelling:
Maximum of two spelling or typing errors, maintaining readability.
Organization:
Well-structured with clear presentation of ideas and logical flow.
Email Convention:
Correct email formatting with appropriate greeting and closing.
Vocabulary Range:
Some appropriate vocabulary used, but lacks variety and precision.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of stay, problem, and requested action.
Grammar:
Noticeable grammatical errors such as 'at 201 room' and 'bring to your notice about'.
Spelling:
No spelling errors noted, maintaining readability.
Organization:
Some organization present, but transitions between ideas could be clearer.
Email Convention:
Correct email format with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with all required themes: stay details, problem, and action.
Grammar:
Noticeable grammatical errors such as 'I have check-in' and 'it, there is nothing in your hand'.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Well-structured and logically presented ideas with smooth transitions.
Email Convention:
Correct email format with appropriate salutation and closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision in expressions.
How to approach it
- Match the register. Formal for institutions, semi-formal for colleagues.
- Use email structure. Greeting, purpose, details, polite close.
- Cover every point. Address each bullet the prompt asks for.
- Keep it concise. Clear and complete beats long and rambling.
Model Answer
Dear Mr. Hotel Manager, Subject: Complaint regarding poor sleep due to ongoing construction I am currently staying at your hotel for a work trip and wish to bring to your attention a serious issue affecting my stay. Since my arrival, I have been disturbed by continuous construction noise during both daytime and night hours, which has severely impacted my ability to rest and focus on my work commitments. One of the key reasons I chose your hotel was the promise of a peaceful environment, but this situation has been extremely disappointing. I kindly request immediate action to resolve this matter or provide an alternate arrangement to ensure a comfortable stay. Sincerely, [Your Name]