Late Course Materials Complaint: PTE Write Email Question with Sample Answers - Page 3
Your task
Read the situation below, then write an email of 80 to 140 words in response.
30 community answers with AI feedback
30 community answers with AI feedback
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of the course, issues faced, and request for action.
Grammar:
Noticeable grammatical errors such as 'in to' instead of 'into'.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Well-structured with logical presentation and smooth transitions.
Email Convention:
Correct email format with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with course details, issues from delay, and request for action.
Grammar:
Noticeable grammatical errors such as 'sent' instead of 'send' and 'an immediate attention'.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present but transitions between ideas could be clearer.
Email Convention:
Correct email format with appropriate salutation and closing.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 9/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with details of the course, issues faced, and request for action.
Grammar:
Noticeable grammatical errors, such as 'it has been' instead of 'It has been', but readability is not hindered.
Spelling:
Maximum of two spelling or typing errors observed.
Organization:
Some organization present, but transitions between ideas could be clearer.
Email Convention:
Uses email conventions inconsistently, missing a formal closing.
Vocabulary Range:
Some appropriate vocabulary used, but overall lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Fully addresses all three themes: course details, issues faced, and request for action.
Grammar:
Noticeable grammatical errors such as incorrect tense and sentence structure, but readability is maintained.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions between ideas could be smoother.
Email Convention:
Correct email formatting with appropriate structure and polite tone.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Fully addresses the task by including course details, issues faced, and a request for action.
Grammar:
Noticeable grammatical errors such as incorrect punctuation and awkward phrasing.
Spelling:
Maximum of two spelling or typing errors present.
Organization:
Some organization present, but lacks smooth transitions and clear paragraphing.
Email Convention:
Uses email conventions inconsistently; lacks proper salutation and closing format.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Fully addresses the task with details of the course, issues faced, and a request for action.
Grammar:
Noticeable grammatical errors such as incorrect sentence structures and punctuation.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions and relationships between ideas could be clearer.
Email Convention:
Correct email format with a clear subject line, greeting, and closing.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Fully addresses the task with course details, issues faced, and request for action.
Grammar:
Noticeable grammatical errors such as incorrect punctuation and repetition.
Spelling:
Three spelling errors, including 'assighments' and repetition of 'provide'.
Organization:
Some organization present, but transitions between ideas could be clearer.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Fully addresses the task with details of the course, issues faced, and request for action.
Grammar:
Noticeable grammatical errors, such as incorrect tense usage and sentence fragments.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions between ideas are unclear.
Email Convention:
Uses email conventions inconsistently; lacks a proper salutation and closing.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variation.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, covering the course details, issues faced, and a request for action, but lacks strong supporting details.
Grammar:
There are multiple grammatical errors, such as tense issues and incorrect sentence structures, which affect clarity.
Spelling:
There are no significant spelling errors, maintaining readability.
Organization:
The email has a basic structure, but ideas are not well-connected, and the flow is somewhat disjointed.
Email Convention:
The email follows standard conventions with a subject line, greeting, body, and closing, and maintains an appropriate tone.
Vocabulary Range:
Vocabulary is limited and lacks precision, affecting the clarity of the message.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed but lacks clarity on course details and specific request for action.
Grammar:
Noticeable grammatical errors, such as incorrect phrasing and tense usage.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but ideas are not clearly connected.
Email Convention:
Inconsistent use of email conventions; missing a clear subject line and inappropriate opening.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
How to approach it
- Match the register. Formal for institutions, semi-formal for colleagues.
- Use email structure. Greeting, purpose, details, polite close.
- Cover every point. Address each bullet the prompt asks for.
- Keep it concise. Clear and complete beats long and rambling.
Model Answer
Dear Sir/ Madam, Subject : Urgent request for delivering the pending printed materials. I am writing to express my concern regarding the delay in receiving the printed materials for the online design course I enrolled in. The course description clearly mentioned that all printed resources would be delivered within one week of enrollment. However, it has now been three weeks, and I have yet to receive any materials. This delay is causing significant inconvenience and affecting my ability to keep up with the lessons effectively. I kindly request you to dispatch the materials at the earliest or provide a clear update on the situation. Your prompt action will be appreciated. Thanking you with regards, [Your Name]