Cancelled Workshop Refund Request: PTE Write Email Question with Sample Answers - Page 3
Your task
Read the situation below, then write an email of 80 to 140 words in response.
30 community answers with AI feedback
30 community answers with AI feedback
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, covering course details, communication issues, and a request for action, but lacks supporting details.
Grammar:
There are several grammatical errors, such as tense inconsistencies and sentence fragments, affecting clarity.
Spelling:
There are three spelling errors ('i', 'canter', 'cancel'), impacting readability slightly.
Organization:
The email has a basic structure and a generally understandable order, but lacks smooth transitions and clear progression.
Email Convention:
The email lacks a subject line and has an informal tone. It includes a greeting and closing but is inconsistent with standard conventions.
Vocabulary Range:
The vocabulary is limited and lacks precision, with some words being appropriate but overall simplicity reducing effectiveness.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task attempted but lacks clarity; course details and request for action are not fully addressed.
Grammar:
Noticeable grammatical errors, such as incorrect capitalization and sentence structure issues.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but transitions between ideas are unclear.
Email Convention:
Uses basic email conventions but lacks appropriate closing and formal tone.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, including course details and issues faced, but the request for action is weakly developed.
Grammar:
Fair degree of grammatical control with errors such as 'a art workshop' and 'with out'.
Spelling:
Three or four spelling/typing errors, such as 'with out' and 'Faithfully', which slightly affect readability.
Organization:
The email has a basic structure and understandable order, but lacks smooth transitions and clear separation of ideas.
Email Convention:
Basic email structure is present, but the subject line and greeting are not fully appropriate.
Vocabulary Range:
Vocabulary is limited and lacks precision; words are appropriate but not varied.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, mentioning course details and requesting action but lacks detailed explanation on issues faced.
Grammar:
There are grammatical errors, such as incorrect tense usage and sentence fragments, affecting clarity.
Spelling:
Contains three spelling or typing errors, such as 'i' instead of 'I' and 'with faithfully' instead of 'Yours faithfully'.
Organization:
The email has a basic structure, but ideas are not well-connected and transitions are minimal.
Email Convention:
The email has a greeting and closing, but lacks a subject line and uses an informal tone.
Vocabulary Range:
The vocabulary is limited and lacks precision, with some words appropriate to the context.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed; all themes mentioned but lacks detail and clarity.
Grammar:
Noticeable grammatical errors, such as missing spaces and incorrect tense, but readability is maintained.
Spelling:
Three spelling/typing errors: 'Iam', 'Thankyou', 'Yours sincerely'.
Organization:
Some organization present, but ideas are not clearly separated or smoothly transitioned.
Email Convention:
Inconsistent use of email conventions; missing salutation and incorrect closing format.
Vocabulary Range:
Some appropriate vocabulary used, but lacks variety and precision.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed with all themes mentioned but lacks detail.
Grammar:
Noticeable grammatical errors but readability is not significantly hindered.
Spelling:
Three spelling errors present: 'abut', 'experince', 'canceleled'.
Organization:
Some organization present but ideas are not clearly connected.
Email Convention:
Inconsistent use of email conventions; lacks proper greeting and closing.
Vocabulary Range:
Limited vocabulary with some appropriate terms but lacks precision.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
The email addresses the task with some success, covering all three themes, but the explanation of issues and request for action could be more developed.
Grammar:
There are several grammatical errors, such as incorrect capitalization and sentence structure, which affect clarity.
Spelling:
There are three spelling or typing errors, including 'lact' instead of 'lack' and errors in capitalization.
Organization:
The email has a basic structure, but transitions are minimal and the flow could be improved for better clarity.
Email Convention:
Email conventions are used inconsistently; the tone is somewhat appropriate but lacks polish, and the closing is incorrect.
Vocabulary Range:
The vocabulary is limited, with some appropriate words but lacking in precision and variety.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
All themes are mentioned but supporting details are weak, especially for 'request for action'.
Grammar:
Several grammatical errors present, but message is understandable.
Spelling:
Numerous spelling errors present, affecting readability.
Organization:
Basic structure is present, but ideas could be more logically ordered.
Email Convention:
Missing subject line; greeting and closing present but tone could be more formal.
Vocabulary Range:
Limited vocabulary; some words are appropriate but lack of precision.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed but lacks detail on course details and request for action.
Grammar:
Noticeable grammatical errors present but do not hinder readability.
Spelling:
Multiple spelling errors affecting readability.
Organization:
Some organization present but ideas are not clearly connected.
Email Convention:
Inconsistent use of email conventions; missing appropriate salutation and closing.
Vocabulary Range:
Some appropriate vocabulary used but lacks precision and variety.
SCORE 6/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Attempts the task but lacks clarity; course details, communication issues, and request for action are not fully addressed.
Grammar:
Noticeable grammatical errors, such as 'to because', but does not hinder readability.
Spelling:
No spelling errors detected.
Organization:
Lacks proper structure; ideas are disjointed and incomplete.
Email Convention:
Uses email conventions inconsistently; lacks a clear closing and structure is incomplete.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
How to approach it
- Match the register. Formal for institutions, semi-formal for colleagues.
- Use email structure. Greeting, purpose, details, polite close.
- Cover every point. Address each bullet the prompt asks for.
- Keep it concise. Clear and complete beats long and rambling.
Model Answer
Dear Sir, I had registered for a seven days art workshop on 15 May 2026 to be held online from 20 May 2026 to 26 May 2026 from 10 a.m. to 1 p.m. I had paid $250 for the same. I had been expecting an online link, for the workshop at the scheduled timings. I was disappointed when I received the mail for the workshop cancellation at 3 p.m. Moreover nothing was mentioned about the refund procedure in the mail. I feel cheated as my time got wasted because of poor communication. Therefore, I request you to take appropriate measures to process my refunds at the earliest and take suitable action against the team responsible for such mismanagement. Thanking You. Yours Sincerely, [Your Name]