Cancelled Workshop Refund Request: PTE Write Email Question with Sample Answers - Page 2

Your task

Read the situation below, then write an email of 80 to 140 words in response.

“You registered and paid for an art workshop advertised by a local community center, but it was canceled without proper notice. Write an email to the community center’s organizer. Your email should include the following three themes: - course details - issues faced due to poor communication - request for action Include all three themes and provide supporting ideas.”

30 community answers with AI feedback

SCORE 8/15

Dear organizer, I hope you are doing fine. I am writing to enquire about the art workshop in your community centre which was canceled without notice. Firstly, I have registered in an art workshop advertised by a local community centre by the name of Shashidhar, which was expected to be conducted on last Sunday. Secondly, due to poor communication from your team, I had to travel from other town and found out that the workshop was canceled after I reached the venue. Lastly, I need you to confirm the workshop session in advance so that, I need to plan my schedule. Waiting to hear back from you soon. Yours faithfully, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

The email addresses the task with some success, including course details, issues with communication, and a request for action, but supporting details are minimal.

Grammar:

There are grammatical errors such as 'travel from other town' and 'I need to plan my schedule' that affect precision but do not significantly hinder understanding.

Spelling:

There are no spelling or typing errors impacting readability.

Organization:

The email has a basic structure with an introduction, body, and closing, but the ideas are not fully developed or logically connected.

Email Convention:

The email lacks a subject line and has a somewhat informal tone for the situation, but it includes a greeting and closing.

Vocabulary Range:

The vocabulary is limited and lacks variety, with simple expressions that reduce precision.

SCORE 8/15

Dear Organizer, I am writing formally this to inform you that I have registered and paid for an art workshop and it was canceled without giving prior and proper notice. Last month, I had filled the online form and paid about Rs 500/- for the advertised live workshop which was going to happened 10th this month. Moreover, I reached to the place early morning which is about half an hour far from my home. Due to lack communication from you community center, I spent my holiday at remote area. I kindly request you to take necessary action to your public relations team and also asking for full refund soonest. Sincerely, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Task partially addressed with course details, communication issues, and action request, but lacks depth.

Grammar:

Noticeable grammatical errors such as 'happened' and 'you community center'.

Spelling:

Maximum of two spelling or typing errors, including 'happened' for 'happen'.

Organization:

Some organization present, but transitions between ideas are unclear.

Email Convention:

Inconsistent use of email conventions; lacks a proper salutation and closing.

Vocabulary Range:

Some appropriate vocabulary used, but lacks precision and variety.

SCORE 8/15

Hi Sam, I am writing to you regarding the workshop that was supposed to happen last week on 12th July at warren street; however, it was cancelled without proper notice. I had planned this art course from long time and at the very last moment it was disappointing that it got cancelled, I would request you to issue me refund of $500 for the same and arrange for the workshop in the future I would also advise you to have proper communication in near future to avoid last minute mishap. I hope you would provide refund as soon as possible. Thanks [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

The email addresses the task with some success, covering all themes but lacks supporting details.

Grammar:

There are several grammatical errors that do not significantly hinder understanding.

Spelling:

The email contains a maximum of two spelling or typing errors.

Organization:

The email has a basic structure with a generally understandable order, but transitions are minimal.

Email Convention:

The email lacks a subject line, affecting the overall structure and formality.

Vocabulary Range:

Vocabulary is limited, affecting precision and appropriateness.

SCORE 8/15

Dear Mr.John, I hope this e-mail finds you well. I am Neha, and I would like to highlight that I have registered and paid for an art workshop and it got canceled. Firstly, I paid for the art course, which was about to happen in the next two days. Unfortunately, it was cancelled without a prior and proper notice and it showcases poor communication from your end. Finally, I kindly request you for an immediate action, and I would suggest you for a refund and an update regarding the next possible dates for art workshop. Best Regards, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

The email addresses the task with some success, covering all themes but with weak development of supporting ideas.

Grammar:

There are grammatical errors, such as missing articles and awkward phrasing, but they do not significantly impede understanding.

Spelling:

There are no spelling errors that impact readability.

Organization:

The email has a basic structure, but ideas are not fully developed, and transitions are minimal.

Email Convention:

The email lacks a subject line and has a somewhat inappropriate tone; conventions are used inconsistently.

Vocabulary Range:

Vocabulary is limited and lacks precision, with some words appropriate but not varied.

SCORE 8/15

Dear Organizer, I am writing this email to express about the workshop cancelation that I was registered with and already paid, but canceled without any single notice. Firstly, I enrolled myself [Your Name] artwork course for 1 week from 1st april,2025. I already paid advance on fees. However, I have not got any mail or notice for cancelation and I feel sad about this poor communication from your center. Kindly take action on this and process my refund for workshop. Hoping to hear from you soon. Sincerely, [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

The email addresses the task with some success, including course details, issues due to poor communication, and a request for action, but lacks detailed supporting ideas.

Grammar:

There are grammatical errors such as incorrect tense and missing articles, which do not significantly hinder understanding.

Spelling:

There are no spelling errors, ensuring readability.

Organization:

The email has a basic structure with introduction, body, and closing, but lacks smooth transitions and logical flow.

Email Convention:

The email includes a greeting and closing, but lacks a subject line and the tone could be more formal.

Vocabulary Range:

Vocabulary is limited and lacks precision, with some words appropriate to the context.

SCORE 8/15

Hi community centers organizer, Sub: Request for action on canceled art workshop. I registered for art workshop and paid for that. It was cancelled without proper notice, and it should not a good practice for any workshop. Due to this plan to attend art workshop, i postponed so many important works to following days and suddenly now this is cancelled. I will suggest you to properly communicate this type of news before a day so that people will plan their day as per priorities. thankyou,
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AI Feedback

Form:

Word count (82) is between 50-120 inclusive.

Content:

Task partially addressed with course details and issues mentioned, but request for action is vague.

Grammar:

Noticeable grammatical errors such as 'it should not a good practice'.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present but lacks clear structure and smooth transitions.

Email Convention:

Uses email conventions inconsistently, missing salutation and closure.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

SCORE 7/15

Hi Sir, I am writing this email to convey my concern about the cancellation of the Art Workshop that had to be organised by your community center. This workshop included a chance for everyone to showcase there talents, witness the works of the other artists and also a presentation from a great artist from Italy. Additionally, I am amongst the ones affected by the sudden cancellation of this workshop because I paid the fees which was a decent amount for me to collect, secondly I applied leaves at my work to attend this workshop, took all the approvals, spent time in articulating my own art works. Therefore, I would request your team to either have this workshop re-scheduled so that I can shift my leave accordingly or else reimburse the fees we paid for the workshop. Regards, [Your Name]
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AI Feedback

Form:

Form score is 1

Content:

Fully addresses the task with all required themes: course details, issues faced, and request for action.

Grammar:

Noticeable grammatical errors such as 'there' instead of 'their' and 'fees which was' instead of 'fees which were'.

Spelling:

Three spelling errors: 'there' instead of 'their', 'organised' instead of 'organized', 'art works' instead of 'artworks'.

Organization:

Some organization present, but transitions between ideas are not very smooth.

Email Convention:

Correct email formatting with appropriate structure and tone.

Vocabulary Range:

Some appropriate vocabulary used, but lacks precision in certain areas.

SCORE 7/15

26/8/2025 Hyderabad Respected Sir, I priyanka from Hyderabad got registered for the art workshop last month, by paying the mentioned amount. Now i can recive the mail saying the art workshop got cancelled. So kindly let me know the reason for cancellation, without proper notice. Due to the cancellation, iam facing problem that to register in other workshops, the deadlines are over. So kindly requesting to reschedule the workshop as early as possible, or provide the complete refund. Sincerely [Your Name]
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AI Feedback

Form:

Form score is 2

Content:

Task partially addressed with course details and issues but lacks detail on communication issues.

Grammar:

Noticeable grammatical errors such as incorrect capitalization and sentence structure.

Spelling:

Three spelling errors such as 'recive', 'iam', and 'to' affecting readability.

Organization:

Some organization present but lacks clear transitions and logical flow.

Email Convention:

Inconsistent use of email conventions, missing a proper greeting and closing.

Vocabulary Range:

Some appropriate vocabulary but lacks precision and variety.

SCORE 7/15

Subject:Cancellation of art workshop without notice. Hello, hope this email finds you well.I am writing this mail to inform about the cancellation of art workshop without any prior notice. Firstly, I have paid eighteen thousand rupees as advance payment for the art workshop which is going to starts from June 23, but they cancelled it without any notice. Secondly, I would like to complaint about the manager when i contact him for the reason of cancellation he replied in a rude way. Additionally, I need my payment to be refund within next week otherwise, I am going to consumer court to file case against your company. Kind regards.Please take necessary action soon. Yours Sincerly [Your Name]
sparkle icon

AI Feedback

Form:

Form score is 2

Content:

The email addresses the task with some success by including course details, issues faced, and a request for action, but lacks sufficient supporting details.

Grammar:

There are several grammatical errors such as incorrect tense usage and missing articles that affect clarity.

Spelling:

There are three spelling errors, such as 'Sincerly' and 'refund', which slightly affect readability.

Organization:

The email has a basic structure and ideas follow a generally understandable order, but transitions are minimal and flow is not smooth.

Email Convention:

The email includes a subject, greeting, and closing, but the tone is somewhat inappropriate, and the closing is abrupt.

Vocabulary Range:

Vocabulary is limited with some appropriate words, but lacks precision and variety.

SCORE 7/15

Subject: Cancellation the the event without a proper notice. To: Community Center Head, Respected Sir, I ([Your Name]) am writing this letter to you stating the difficulty faced by us due to the uninformed cancellation of the event for which we paid 50$. I was so eager to contribute and participate in the event that, I took a day off and forced my 3 other friends to join me for the same but then when we entered the place, we can't see anything. This is so unfair and we expect a refund and compensation for our losses and the time which we paid for, I hope this never happens again from your end. Hope to get a reply as soon as possible. Regards [Your Name] [Your Phone Number]
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AI Feedback

Form:

Form score is 1

Content:

Task partially addressed with course details and request for action, but communication issues not explicitly detailed.

Grammar:

Noticeable grammatical errors such as incorrect tense usage and sentence fragments.

Spelling:

Maximum of two spelling or typing errors.

Organization:

Some organization present, but relationships between ideas are unclear and transitions are lacking.

Email Convention:

Email conventions used inconsistently with missing subject line correction and informal tone.

Vocabulary Range:

Some appropriate vocabulary, but lacks precision and variety.

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