Cancelled Workshop Refund Request: PTE Write Email Question with Sample Answers - Page 2
Your task
Read the situation below, then write an email of 80 to 140 words in response.
30 community answers with AI feedback
30 community answers with AI feedback
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, including course details, issues with communication, and a request for action, but supporting details are minimal.
Grammar:
There are grammatical errors such as 'travel from other town' and 'I need to plan my schedule' that affect precision but do not significantly hinder understanding.
Spelling:
There are no spelling or typing errors impacting readability.
Organization:
The email has a basic structure with an introduction, body, and closing, but the ideas are not fully developed or logically connected.
Email Convention:
The email lacks a subject line and has a somewhat informal tone for the situation, but it includes a greeting and closing.
Vocabulary Range:
The vocabulary is limited and lacks variety, with simple expressions that reduce precision.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed with course details, communication issues, and action request, but lacks depth.
Grammar:
Noticeable grammatical errors such as 'happened' and 'you community center'.
Spelling:
Maximum of two spelling or typing errors, including 'happened' for 'happen'.
Organization:
Some organization present, but transitions between ideas are unclear.
Email Convention:
Inconsistent use of email conventions; lacks a proper salutation and closing.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision and variety.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, covering all themes but lacks supporting details.
Grammar:
There are several grammatical errors that do not significantly hinder understanding.
Spelling:
The email contains a maximum of two spelling or typing errors.
Organization:
The email has a basic structure with a generally understandable order, but transitions are minimal.
Email Convention:
The email lacks a subject line, affecting the overall structure and formality.
Vocabulary Range:
Vocabulary is limited, affecting precision and appropriateness.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, covering all themes but with weak development of supporting ideas.
Grammar:
There are grammatical errors, such as missing articles and awkward phrasing, but they do not significantly impede understanding.
Spelling:
There are no spelling errors that impact readability.
Organization:
The email has a basic structure, but ideas are not fully developed, and transitions are minimal.
Email Convention:
The email lacks a subject line and has a somewhat inappropriate tone; conventions are used inconsistently.
Vocabulary Range:
Vocabulary is limited and lacks precision, with some words appropriate but not varied.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success, including course details, issues due to poor communication, and a request for action, but lacks detailed supporting ideas.
Grammar:
There are grammatical errors such as incorrect tense and missing articles, which do not significantly hinder understanding.
Spelling:
There are no spelling errors, ensuring readability.
Organization:
The email has a basic structure with introduction, body, and closing, but lacks smooth transitions and logical flow.
Email Convention:
The email includes a greeting and closing, but lacks a subject line and the tone could be more formal.
Vocabulary Range:
Vocabulary is limited and lacks precision, with some words appropriate to the context.
SCORE 8/15

AI Feedback
AI Feedback
Form:
Word count (82) is between 50-120 inclusive.
Content:
Task partially addressed with course details and issues mentioned, but request for action is vague.
Grammar:
Noticeable grammatical errors such as 'it should not a good practice'.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present but lacks clear structure and smooth transitions.
Email Convention:
Uses email conventions inconsistently, missing salutation and closure.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Fully addresses the task with all required themes: course details, issues faced, and request for action.
Grammar:
Noticeable grammatical errors such as 'there' instead of 'their' and 'fees which was' instead of 'fees which were'.
Spelling:
Three spelling errors: 'there' instead of 'their', 'organised' instead of 'organized', 'art works' instead of 'artworks'.
Organization:
Some organization present, but transitions between ideas are not very smooth.
Email Convention:
Correct email formatting with appropriate structure and tone.
Vocabulary Range:
Some appropriate vocabulary used, but lacks precision in certain areas.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
Task partially addressed with course details and issues but lacks detail on communication issues.
Grammar:
Noticeable grammatical errors such as incorrect capitalization and sentence structure.
Spelling:
Three spelling errors such as 'recive', 'iam', and 'to' affecting readability.
Organization:
Some organization present but lacks clear transitions and logical flow.
Email Convention:
Inconsistent use of email conventions, missing a proper greeting and closing.
Vocabulary Range:
Some appropriate vocabulary but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 2
Content:
The email addresses the task with some success by including course details, issues faced, and a request for action, but lacks sufficient supporting details.
Grammar:
There are several grammatical errors such as incorrect tense usage and missing articles that affect clarity.
Spelling:
There are three spelling errors, such as 'Sincerly' and 'refund', which slightly affect readability.
Organization:
The email has a basic structure and ideas follow a generally understandable order, but transitions are minimal and flow is not smooth.
Email Convention:
The email includes a subject, greeting, and closing, but the tone is somewhat inappropriate, and the closing is abrupt.
Vocabulary Range:
Vocabulary is limited with some appropriate words, but lacks precision and variety.
SCORE 7/15

AI Feedback
AI Feedback
Form:
Form score is 1
Content:
Task partially addressed with course details and request for action, but communication issues not explicitly detailed.
Grammar:
Noticeable grammatical errors such as incorrect tense usage and sentence fragments.
Spelling:
Maximum of two spelling or typing errors.
Organization:
Some organization present, but relationships between ideas are unclear and transitions are lacking.
Email Convention:
Email conventions used inconsistently with missing subject line correction and informal tone.
Vocabulary Range:
Some appropriate vocabulary, but lacks precision and variety.
How to approach it
- Match the register. Formal for institutions, semi-formal for colleagues.
- Use email structure. Greeting, purpose, details, polite close.
- Cover every point. Address each bullet the prompt asks for.
- Keep it concise. Clear and complete beats long and rambling.
Model Answer
Dear Sir, I had registered for a seven days art workshop on 15 May 2026 to be held online from 20 May 2026 to 26 May 2026 from 10 a.m. to 1 p.m. I had paid $250 for the same. I had been expecting an online link, for the workshop at the scheduled timings. I was disappointed when I received the mail for the workshop cancellation at 3 p.m. Moreover nothing was mentioned about the refund procedure in the mail. I feel cheated as my time got wasted because of poor communication. Therefore, I request you to take appropriate measures to process my refunds at the earliest and take suitable action against the team responsible for such mismanagement. Thanking You. Yours Sincerely, [Your Name]