Describe a small business you know.: IELTS Speaking Cue Card
You should say
- What is it?
- How do you know about it?
- Why is it successful?

30 unique answers with expert feedback
Cue 1:What is it?
- Begin by clearly stating the name and type of the business.
- Provide a brief description of what products or services it offers.
Example
The small business I want to talk about is a local bakery called 'Sweet Delights'. It specializes in freshly baked bread, pastries, and cakes. The aroma of baked goods wafts through the air, making it a popular spot for both locals and visitors.
Cue 2:How do you know about it?
- Share how you first discovered the business, whether through friends, social media, or passing by.
- Mention any personal experiences you have had with the business.
Example
I first came across 'Sweet Delights' while walking through my neighborhood. A friend recommended it to me, saying their chocolate cake was the best in town. Intrigued, I decided to visit, and since then, I have been a regular customer.
Cue 3:Why is it successful?
- Discuss the unique qualities that set this business apart from others.
- Mention customer service, product quality, or community involvement as factors contributing to its success.
Example
The success of 'Sweet Delights' can be attributed to its commitment to quality and customer service. They use organic ingredients, which appeals to health-conscious customers. Additionally, the owner often interacts with customers, creating a warm and welcoming atmosphere that keeps people coming back.
Conclusion
- Summarize the key points you discussed about the business.
- Express your personal feelings about the business and its impact on the community.
Example
In conclusion, 'Sweet Delights' is not just a bakery; it’s a cherished part of our community. Its dedication to quality and customer satisfaction makes it a standout small business that I wholeheartedly support.
Following this structure will ensure you cover all the essential points while providing a clear and engaging response to the cue card topic.
Tips to answer this Cue Card
1: Vague Descriptions
Using vague language can make your answer unclear. It’s important to provide specific details about the business to engage the listener and demonstrate your vocabulary.
Tip
Use specific examples and details, such as the type of products sold or the services offered, to create a clearer picture of the business.
2: Lack of Personal Connection
Failing to explain how you know about the business can make your answer feel disconnected. Personal experiences can make your response more relatable and interesting.
Tip
Share a personal story or experience related to the business, such as a memorable visit or interaction, to strengthen your answer.
Ignoring Success Factors
Not addressing why the business is successful can leave your answer incomplete. Understanding the reasons behind its success shows critical thinking and analysis.
Tip
Discuss specific factors like customer service, unique products, or effective marketing strategies that contribute to the business's success.

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