Describe A Problem You Had While Shopping Online Or In A Store: IELTS Speaking Cue Card

You should say

When it happened
What you bought
What problem you had
And describe the party.

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Cue 1:When it happened

Begin by mentioning the time frame when the online shopping experience occurred, such as during a festival or sale.
Provide context about your shopping habits, like if you usually shop online or prefer physical stores.

Example

Last month, during the Diwali festival, I decided to do some online shopping to buy gifts for my family. I usually prefer shopping online because of the convenience it offers.

Cue 2:What you bought

Clearly state the item you intended to purchase, including any specific details that make it relatable.
Mention why you chose this particular item, perhaps due to its significance or popularity.

Example

I was looking to buy a beautiful set of traditional Indian sweets to gift to my relatives. These sweets are a staple during Diwali, and I wanted to ensure I got the best quality.

Cue 3:What problem you had

Describe the specific issue you faced while shopping, whether it was related to the website, delivery, or product quality.
Explain how this problem affected your shopping experience and your feelings about it.

Example

Unfortunately, after placing my order, I received a notification that the sweets I ordered were out of stock. I was really disappointed because I had planned to surprise my family with them.

Cue 4:And describe the party

Talk about the significance of the occasion and how the problem impacted the celebration.
Share how you resolved the issue or what alternative you found to still make the occasion special.

Example

Diwali is a time for family gatherings and celebrations, and I wanted to make it special. After the issue, I quickly searched for another vendor and found a local store that offered similar sweets. I managed to get them in time for the celebration, and my family loved them!

Conclusion

Example

Overall, while my online shopping experience had its challenges, it taught me the importance of having backup plans. In the end, I was able to enjoy Diwali with my family, which was the most important part.

Following this structure will ensure you cover all the essential points while providing a clear and engaging response to the cue card topic.

Tips to answer this Cue Card

1: Vague Descriptions

Being vague can make your answer less engaging and informative. Avoid general statements that do not provide specific details about your experience.

Tip

Use specific examples and details about the product, the problem, and your feelings to create a vivid picture for the examiner.

2: Ignoring the Cues

Failing to address all the cues can lead to an incomplete answer. This may result in a lower score as it shows a lack of organization.

Tip

Structure your response by clearly addressing each cue: when it happened, what you bought, the problem, and your feelings about it.

Overly Negative Tone

Focusing too much on negativity can make your response less appealing. It’s important to balance your experience with some positive aspects.

Tip

While discussing the problem, also mention any positive outcomes or lessons learned to create a more balanced narrative.

IELTS Cue Cards asked last week

Reported by Leap students who gave IELTS

Describe your favourite food at a traditional festival or a special event in your country

Reported by

Anonymous student Band 7.5

Pitampura Test Centre, New Delhi

Answer

I like to taste different types of cuisine. Here I would like to talk about my favorite dish at my traditional festival of Onam which is Sadya. Sadya is popular in my city. We are experimenting these cuisines on Onam festival day. Onam is a famous festival in my city. All family members get together in my home and we make a delicious Sadya. There are many ingredients includes that Sadya. Moreover, we make a big feast that day as well as we create a lot of memories together and we wear that day the traditional dress called Sari and men wear the Dhotis. That festival is really important to us because the whole day we are conducting different kinds of games at our homes and all the family members came together. It's a memorable day in my life. This is the festival. We are making the Sambar and Aviyal. These all the kinds of foods are making with the vegetables.

Talk about a toy you liked in your childhood

Reported by

Anonymous student Band 8

Sector 34 Test Centre, Chandigarh

Answer

The toy which I liked in my childhood was a panda doll, which makes me pleasant and makes me more blush. The pandas are the most beautiful creatures of the world, which looks gigantic and has pooshy cheeks and they are like stars in the clouds and they dream in me. Furthermore, these have been given by my father. My father is a very very beautiful artistic person, who makes me think of that. Every day you will face every difficulties and make you suffer and move forward. Pandas are always seen in Japanese countries. It is my lifelong dream to visit a Japanese country and click a photo with the original pandas, which makes sounds better.

Describe a time you were in a place where you didn't know the local language

Reported by

Anonymous student Band 6.5

Whitefield Test Center, Bengaluru

Answer

As India is a very large country full of diversity, so there are many places which have their own language and speak their native language. The place which I visited and I didn't know about their language was Leladakh, which is about 300 km away from my hometown and it is a very good place as it consists of different kind of trees, animals and have many scenic views and I visited over there last year in summers as it was the best time to visit because it has many, it was cold over there and we had summers in our area so it was the best time to visit over there and I went over there with my whole family.

Describe a time when your friend damaged something you owned

Reported by

Anonymous student Band 7

Begumpet Test Centre, Hyderabad

Answer

When I was a kid, I had a little pencil box which had these four buttons which gave the pencil box an operative use. When you press the button, the box would open up. When you press the second button, a little part of it would slide out. Basically it was just a little electronical and a fun thing to have and I owned it when I was in 6th. One day after break, I was standing and talking there with one of my friends and another friend of mine was running through the hallway and accidentally she pushed my shoulder and my pencil box hit the ground and it broke into multiple pieces to the point that it was not functional anymore.

Describe a book you recently read

Reported by

Anonymous student Band 7.5

CBD Belapur Test Centre, Navi Mumbai

Answer

It Ends With Us is a book I read recently. It's by the author Colleen Hoare. It's mainly a story about two teenagers, Atlas and Lily, and how they just handle their life going through high school, adolescence, and just domestic violence at home. Both of them come from very, very different families. However, they have one common determining factor between them, which is domestic violence. The abuse that they've seen their moms go through is just insane, and they connect through that on a different level. They're actually in the same high school, but they never speak to each other until Atlas actually crashes into an empty house next to Lily's villa. When Atlas is homeless and he doesn't have anywhere to go, he just comes and breaks into the house next to Lily's, and Lily helps him with all the daily necessities like clothes and food, medicines and stuff. Furthermore, their friendship blossoms into love, but it doesn't really fructify as Atlas has to leave. This book really gave me a lot of knowledge about domestic abuse and how to deal with it.

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