Introduction: 
 

• I once made a flight reservation, but unfortunately, I received incorrect information about it. 
• This caused a chain of unexpected events and led to frustration on my end.  
   

When did you get it?

• Last summer, I planned to visit my family overseas and booked my flight tickets online through a well-known travel booking website. 

How did you get it?

• Just a few days before my departure, the airline sent me an email verifying my flight information. 
• The email included all the typical details, such as the flight number, departure time, and gate number. 

How did you find it was incorrect?

• Upon reaching the airport on the day of my flight, the airline staff informed me that there was no reservation under my name for the flight I had booked. 
• This news caused me confusion and frustration, as I was sure I had made a reservation. 
• After investigating the matter, it turned out that there was a glitch in the system, and my reservation had not been properly processed. 

And how do you feel about it?

• The incident taught me the significance of verifying essential details concerning travel arrangements. 
• Although it was a difficult situation, it emphasised the need to be cautious and attentive in ensuring the correctness of information, especially regarding vital matters like flight bookings.

Conclusion:

• The incident taught me the significance of verifying essential details concerning travel arrangements. 
• Although it was a difficult situation to handle, it emphasised the need to be cautious and attentive in ensuring the information's correctness, especially regarding vital matters like flight bookings. 

Introduction:

• I remember a recent incident in which I received incorrect information about a scheduled work meeting, which caused me confusion and inconvenience. 
   

When did you get it?
 

• Last month, I was in charge of arranging a team meeting to discuss an upcoming project deadline. 
• I sent out a calendar invitation to all team members beforehand to ensure everyone's availability. 

How do you get it?

• A day before the meeting, I received a confirmation email from one of my colleagues, affirming their attendance and expressing their readiness for the discussion. 

How did you find it was incorrect?

• I was taken aback on the meeting day when I couldn't find the colleague who had confirmed their attendance. 
• When I checked my email later, I discovered their confirmation message had been sent to the wrong date in the calendar. 

And how do you feel about it?

• Discovering the error left me feeling frustrated and somewhat embarrassed, as I had assumed all necessary arrangements were in place based on the confirmation I received. 
• It was easier to proceed with the meeting effectively with the presence of a supportive team member. 

Conclusion:

• This experience taught me to review communication carefully and ensure alignment on essential details, especially when scheduling meetings or events. 
• It showed me the potential consequences of relying solely on verbal or written confirmations without proper verification.

Introduction:

• I remember a highly anticipated event where I received incorrect information about a concert I eagerly looked forward to. 
• This misinformation caused me disappointment and frustration. 

When did you get it?

• Last summer, I eagerly looked forward to attending a concert by my favourite band, which was supposed to happen at a nearby stadium.

How do you get it?

• I bought the tickets online from a reliable ticketing website and got a confirmation email with all the necessary information about the concert, such as the date, time, and venue. 

How did you find it was incorrect?

• But when my friends and I reached the stadium on the concert day, we were shocked to discover that the event had been rescheduled to a later date without any prior notice or announcement. 

And how do you feel about it?

• After looking forward to the concert for weeks, discovering the error left me highly disappointed and disappointed. 
• It was frustrating to have made plans and arrangements based on incorrect information provided by the ticketing website. 

Conclusion:

• Looking back, this incident reminded me of the importance of verifying essential details, especially when it comes to events that have fixed schedules, such as concerts. 
• Although it was disheartening to miss the concert, the experience emphasised the necessity of being proactive and well-informed in cross-checking information to evade similar letdowns in the future.