Customer Satisfaction Survey Listening Answers
- You are not allowed to open this section unless asked to do so.
- Listen to the instructions of each section carefully.
- Answer all the questions
- Be alert while listening to the audio
- Take notes of the keywords while listening to the audio
- You will be given only 10 minutes to write your answers on the separate answer sheet at the end of the test, for which you have to use a pencil.
This test has four sections, each containing four recordings and 40 questions, but this practice test contains one section with 10 questions of the overall IELTS Listening section.
Customer Satisfaction Survey Listening Questions & Answers
Discover exciting and informative IELTS Listening Answers about Customer Satisfaction Survey
Questions and Answers 1-10
- Complete the form below
- Write ONE WORD AND/OR A NUMBER for each answer.
Customer Details
Name: Sophie Bird
Occupation: 1. …………
Reasons for travel today: 2. …………
Journey Information
Name of station returning to: 3. ………….
Type of ticket purchased: standard 4. …………… ticket
Cost of ticket: 5. £ …………..
When ticket was purchased: yesterday
Where the ticket was bought: 6. ……………
Satisfaction with journey:
Most satisfied with: the wifi
Least satisfied with: the 7. ………….. This morning
Satisfaction with station facilities
Most satisfied with: how much 8. …………… was perfect
Least satisfied with: lack of seats, particularly on the 9. ……………
Neither satisfied nor dissatisfied with: the 10. …………… available
Customer Satisfaction Survey Listening Answers (1-10)
Type of Question: Form Completion
You will listen to a recording that relates to everyday situations, such as filling out a form for a service, purchase, or application. Your task is to complete missing information on a form based on what you hear in the recording. You'll need to fill in specific details like names, dates, numbers, addresses, prices, quantities, etc.
How to best answer this:
- Information in the recording usually corresponds to the order of the questions on the form.
- It's crucial to adhere to the word limit and any other instructions provided.
- Before the recording starts, quickly review the form to anticipate needed information.
- Look for keywords on the form to help identify when relevant information is mentioned in the recording.
- Be prepared for the information to be paraphrased or expressed differently from what's written on the form.
2. Shopping
3. Stainforth
4. Return
5. 23.70
6. Online
7. Delay
8. Information
9. Platform(s)
10. Parking
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