The full form of SOP is Standard Operating Procedure. SOP is a group of step-by-step instructions or guidelines established by an organisation to help its personnel carry out the usual tasks allocated to them. Many businesses and organisations use SOPs to achieve consistency in effectiveness, product quality, and worker productivity. It lessens the likelihood of confusion, and staff members follow legal requirements.
SOPs are enforced in the industry, improving reliability in various official tasks like marketing, sales, account management, and customer service. SOPs in various industries can vary depending on the services offered.
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In smaller businesses, the CEO is responsible for all major daily operations choices. However, stated SOPs are necessary as the company expands to add continuity to business operations. It serves as a reference manual for staff members, assisting them in comprehending the order of company strategies and other relevant responsibilities.
Types of SOPs
One can distinguish various groups and forms of SOPs as listed below.
- Fundamental SOPs give instructions to make the other categories’ SOPs.
- Safety measure SOPs
- Methodic SOPs describe the investigation method or complete testing method.
- A standard method for operating instruments, machinery, and other equipment.
- SOPs for analytical techniques.
- SOP for reagent preparation.
- SOPs for receiving samples and documenting them.
- Quality-assurance SOPs.
- Archiving SOPs and how to handle complaints.