I took the Duolingo test but my account got blocked after I tried to explain my situation; what should I do?

If your Duolingo English Test account was blocked, you should appeal the decision by contacting Duolingo’s support team through their official channels. Make sure to provide all relevant details and any supporting evidence for your case. The appeal process can take some time, so please be patient. While waiting, ensure your testing environment meets all Duolingo guidelines to avoid future issues. If you need further assistance, please reach out to your LeapScholar counsellor for support.