Do you have a contact number for the finance department to discuss education loans?
Yes, for US federal education loans call the Federal Student Aid Information Center at 1-800-433-3243. For defaulted loans call 1-800-621-3115, and for consolidation call 1-800-557-7392. For private or institutional loans, contact your specific loan servicer or your school's financial aid office directly instead.
Yes, there are specific numbers you can call depending on what you need. For US federal education loans, the Federal Student Aid Information Center handles most questions, while private or institutional loans route through your school or loan servicer instead. Here are the exact numbers so you call the right desk the first time.
Federal Student Aid Contact Numbers
| What You Need | Contact |
|---|---|
| General federal student aid questions | 1-800-433-3243 (1-800-4-FED-AID) |
| TTY (hearing impaired) | 1-800-730-8913 |
| Defaulted loans support | 1-800-621-3115 |
| Loan consolidation support | 1-800-557-7392 |
Who To Call For Non-Federal Loans
- Already have a federal loan? Log into StudentAid.gov to identify your loan servicer and call them directly for repayment or deferment questions.
- Need info on institutional or private loans? Contact the financial aid or bursar's office at your specific college or university.
My Advice
Save 1-800-433-3243 in your phone before your first payment is due, and log into StudentAid.gov this week to confirm exactly which servicer holds your loan, since calling the wrong number wastes valuable time when a deadline is close.
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