What is the full form of KPO?

The full form of KPO is Knowledge Process Outsourcing. KPO is the term used to describe the outsourcing of core business processes including information that is competitively relevant or crucial to a corporation’s value chain. KPO demands highly developed technological, analytical, and professional experience skills.

Increased technological expertise, increased value creation, cost-saving opportunities, and a shortage of trained labour are the primary drivers of KPO. India, Sri Lanka, and Eastern Europe, particularly Romania, Poland, and the Baltic States, are where outsourcing of the information process is most common. The outsourcing of corporate processes is continued with KPO, although the sector is significantly more complex.

KPO types

KPO facilities cover all ways of analysing and collecting information, examples

• Patent application IPR (intellectual property research)
• Equity analysis, industry, and market research
• Medical and legal services
• Training, advice, and research and development in fields like biotechnology, pharmaceuticals, design, and animation, among others

Advantages of KPO

• Decreased cost
• Lack of qualified staff
• Most grads are available for very low fees.
• KPO supports their economy and reduces unemployment while providing high-end services for less money.
• Allow for flexibility in HRM and time management.

Limitations of KPO

• Loss of safety-labelled business information
• The reliability of the individual and the calibre of his work cannot be guaranteed.
• KPO takes time. Thus, it can’t provide the client with a quick cure who needs results right now.
• Language, legal, and cultural boundaries may cause issues if partners are not coordinated enough.
• Quality of personnel and work cannot be guaranteed
• Skilled Worker Shortage
• The language barrier makes interactions lessen.
• Unable to protect the organization’s intellectual property.