The full form of BPO is Business Process Outsourcing. When it comes to workflow requirements and activities, a company enters into a BPO contract with a third party or independent service provider. It is a method for businesses to outsource their non-core tasks and save money.
There are currently few, if any, international corporations whose maintenance is untouched by outsourcing. Outsourcing is popular for mundane or secondary company processes. BPO has gained significance throughout time by supplying technical support, customer care services, human resources, communications, etc.
Excel in IELTS with India’s Top Online Coaching
Leap has helped more than 1 Lakh students achieve 7+ IELTS band.
Types of BPO options
- Domestic outsourcing or Onshore outsourcing
It entails obtaining BPO products from a domestic source.
- Near-shore outsourcing
Relates to some of the BPO providers in the surrounding countries.
- Offshore outsourcing
Refers to receiving BPO facilities from an outside company in another country except for its neighbours.
Benefits of BPO
- Keep your attention on what matters most.
- Lower costs External expertise
- Efficient and economical
- Increase the organization’s efficiency
- Revenue growth and so forth.