The full form of ITES is Information Technology Enabled Services. The names remote services and web-enabled services often refer to ITES. ITES refers to a broad range of methods and procedures that use IT to improve and boost an organization’s productivity. India claims to be one of the most renowned countries for outsourcing ITES (Information Technology Enabled Services).
Services offered by the ITES
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ITES offers various services, such as e-CRM, data mining and editing, electronic publication, and medical transaction & coding. Here is a list of some further ITES services.
- KPO (Knowledge Process Outsourcing)
- BPO (Business Process Outsourcing)
- LPO (Legal Process Outsourcing)
- GPO (Game Process Outsourcing)
- Call Centres
- Operations at Back Office
- Logistics Management.
Famous Indian IT-ITES companies
- CMC Limited
- HCL Technologies Limited
- Infosys Technologies Limited
- TCS (Tata Consultancy Services Ltd)
- Tech Mahindra Limited
- NIIT Technologies
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Advantages of ITES
- Business process outsourcing (BPO), a critical ITES subsegment, allows organisations and companies to grow and improve their adaptability.
- The pace of specific company activities and functions is improved by SCM (supply chain management) through the practical and advantageous use of chain partners and outsourcing of company procedures. At the same time, ITES increases the rate of corporate processes, events, and assignments.