How can I get in touch with the international student offices of Auckland University of Technology (AUT) for help with my application?

AUT splits its international student contact points by purpose rather than running a single general inbox, so reaching the right team the first time saves a response cycle.

Which Contact to Use for What

For help before and during your application, AUT International's phone line, plus 64 9 921 9099, is reachable directly from India, and the university also provides an international enquiry form through its Contact Us page for prospective students. For application specific questions, AUT's Application Support Hub lists studentconnect@aut.ac.nz as the dedicated inbox for applicant enquiries. For broader student and application support once you have applied, studenthub@aut.ac.nz or plus 64 9 921 9779, dialed from outside New Zealand, connects you to the wider support team.

• Before applying: AUT International phone line or the online international enquiry form.
• During your application: studentconnect@aut.ac.nz through the Application Support Hub.
• After applying, general support: studenthub@aut.ac.nz or plus 64 9 921 9779.

Using an AUT Agent as an Alternative Route

AUT also has authorised international agents in different countries, including India, who can help with course counselling, submitting your application, and visa applications, which is worth considering if you want in person or same time zone guidance rather than emailing New Zealand directly. If you have already applied, AUT's application acknowledgement email contains your student or application ID, which you should include in any enquiry so the team can locate your file quickly through AUT's Arion tracking system rather than starting from scratch on your query.

This Information Is Also Available On

Auckland University of Technology, official Contact Us and Application Support Hub pages for international students.

My Advice

Always include your application or student ID number in the subject line of any email to AUT, since generic queries without a reference number tend to sit longer in a shared inbox before getting a specific answer. If your question is urgent and time sensitive, such as a document deadline, call the phone line directly rather than emailing first, since phone queries get resolved in real time while email responses can take a few business days depending on the term.