Can I pursue a master's in the healthcare domain even though I am currently working as a customer support representative in a healthcare company?

Yes, you can pursue a master's in the healthcare domain with your current background as a customer support representative in a healthcare company.

Many healthcare master's programs accept applicants from diverse professional and academic backgrounds. Your 9 years of work experience and postgraduate degree in Computer Science, along with your exposure to the healthcare sector, are valuable assets.

Some programs may require prerequisite courses or a statement of purpose to assess your readiness. To strengthen your application, highlight your industry experience, relevant skills, and motivation for this career shift.