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Diploma in Flight Services (Operations and Cabin Management), Seneca Polytechnic
Toronto, Ontario
.
24 Months
Check Eligibility
About this course
This two-year diploma program prepares students for an exciting career in the airline industry through experiential and hands-on learning. It covers responsibilities of flight attendants, including passenger safety, regulatory procedures, and emergency handling. The program includes class work and practical exercises to develop confidence in managing challenging passengers and emergency situations, along with an understanding of aircraft equipment and normal/emergency scenarios. Many courses are offered online with some in a hybrid format, allowing study both online and on-campus. Students also work in a Seneca-branded uniform, which is mandatory for on-campus classes, fostering readiness for the industry. The program emphasizes strong communication, technical skills, understanding sector needs, and lifelong learning.
Why this course is highly recommended
This program is ideal for students aiming to start a dynamic career in the airline industry. It combines online learning with practical exposure, including field placements with major partners like WestJet, Cathay Pacific, and others. The use of advanced simulators and real-life scenarios in the Flights Experiential Hub ensures students are job-ready, with skills in safety, emergency response, and customer service. Graduates are well-positioned for roles in Canadian and international airlines, benefitting from a program that meets PGWP eligibility and offers pathways into the industry through hands-on experience and industry connections.
Specialisation
The program focuses on flight attendant responsibilities, aircraft safety, emergency procedures, and customer service. Students gain practical experience with airline safety and emergency equipment through coursework and simulation training in a state-of-the-art experiential hub. The curriculum is designed to build confidence, safety awareness, and service excellence tailored for careers in airline operations and cabin management.
Course fees
Application fees
10.56L
1st year tuition fees
10.56L
Living cost
-
Living cost
-
Degree requirements
This program grants an Ontario College Diploma after successful completion of four semesters over two years. The exact admission requirements are not specified in the provided data.
English language test
PTE
58
TOEFL
80
DUOLINGO
105
IELTS
6
Career prospects
Graduates can pursue careers as flight attendants, in-charge flight attendants, check-in or gate agents, airline concierges, reservationists, and airport ground agents. The program prepares students to work with both Canadian airlines and international airlines, opening doors to a variety of roles within airline operations and customer service.
FAQs
What kind of practical training is included in the program?
Students participate in practical exercises, including safety procedures, emergency handling, and aircraft equipment operation, in a state-of-the-art Flights Experiential Hub with simulators and realistic scenarios.
Does the program have in-person requirements for international students?
Yes, if enrolled in courses delivered in a flexible format, international students must attend in person to meet PGWP eligibility requirements. Online attendance alone does not qualify.
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