Describe an instance when you received an apology.: IELTS Speaking Cue Card

You should say

  • Who apologized?
  • When & why did they do it?
  • How did you feel about it?

Band 6-7

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About apologies, I can say that whenever I am receiving apologies, I usually try to understand the intention behind them. If the person is sincere and regrets their actions, I accept the apology gratefully and move forward. Forgiving someone not only helps rebuild trust, but also brings peace to the relationship too. So, this is my thinking about the apologies, otherwise I don't have any other words to discuss about it more, so this is the point I hope you will receive. At the time, I also consider the contents and my relationship with the person. If the apology comes from someone close, I focus on resolving the issue and strengthening the bond. On the other hand, if it's a casual acquaintance, I acknowledge their apology and let the matter go, maintaining mutual respect. I try to take lessons from the accident, whether it's setting boundaries or improving communication, each situation offers an opportunity to grow.

Follow up questions


How do you usually feel when someone apologizes to you?
I generally feel a mix of relief and appreciation when someone apologizes. It shows that they recognize their mistake and value our relationship. However, my feelings can vary depending on the sincerity of the apology and the context of the situation.

Can you share a specific example of a meaningful apology you received?
Yes, I once received a heartfelt apology from a close friend after a misunderstanding. They took the time to explain their perspective and expressed genuine regret. This made me feel valued and helped us rebuild our friendship stronger than before.

What do you think is the most important aspect of an apology?
I believe the most important aspect of an apology is sincerity. When someone truly regrets their actions and communicates that honestly, it fosters trust and opens the door for healing. A genuine apology can significantly mend relationships.

Band 6-7

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In my life I have received too many apologies, but every apologies have such a wonderful experience for me. I do not forget every apologies in my life. One thing I would like to share is the best apologies I have received from some of my friends. A few days ago one of my friends told me about his apologies because he lent me money and he told me that he would give return back after a few days, but then I gave the money to him, but after a few days I didn't receive any messages or any amount from him. That's why I was felt annoying about his activities. Then I have tried to call him to speak about the matter, but he didn't pick my call. It was such a bad instance in my life. So after a few days I received a message from him about his apology. He told me that he had an unexpected accident on the way to his home, that's why he didn't pick my call. So the reason was quite acceptable, that's why I accepted his reason. But I do not allow anyone to cross my limits and if someone says to send money or any others within time, I expect it within time.

Follow up questions


How do you usually feel when someone apologizes to you?
I generally feel relieved and appreciated when someone apologizes. It shows that they recognize their mistake and value our relationship. However, it also depends on the sincerity of the apology; a genuine apology can strengthen our bond, while a half-hearted one might leave me feeling disappointed.

Have you ever had to apologize to someone? What happened?
Yes, I have had to apologize to a friend after I forgot an important event in their life. I felt terrible for not being there for them. I reached out to express my regret and explained the situation. Thankfully, they accepted my apology, and we were able to move past it, which strengthened our friendship.

Do you think apologies are important in maintaining relationships?
Absolutely, apologies are crucial in maintaining healthy relationships. They help to acknowledge mistakes and mend any hurt feelings. A sincere apology can rebuild trust and demonstrate that both parties care about each other. Without apologies, misunderstandings can fester and lead to bigger issues.

Band 6-7

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One day, one of my friend had apologized me for doing a kind of thing which I really got hurt and first of all I was just like, I was not feeling well at that time and I really don't expect her to apologize me after so long and I was in a kind of state at that time and I really accepted that because it's a kind of thing or it's a kind of action that we need to be done while somebody got hurt because of what we have done. In that case, she has done a nice thing, she has done a thing that's done by all others in the society and during that time I got peace, like literally at that day I really got insulted because of her but when she apologized to me, I feel happy and I feel like in a peace of mind. So, I am just okay with that.

Follow up questions


How did you feel before and after receiving the apology?
Before receiving the apology, I felt hurt and insulted, especially since I was not feeling well. However, after she apologized, I felt a sense of relief and happiness. It was like a weight lifted off my shoulders, and I was able to find peace of mind.

Do you think apologies are important in relationships?
Yes, I believe apologies are crucial in maintaining healthy relationships. They show that someone acknowledges their mistakes and cares about the other person's feelings. An apology can mend hurt feelings and strengthen the bond between friends or loved ones.

Have you ever had to apologize to someone? What happened?
Yes, I have had to apologize to a friend for misunderstanding them. I realized my mistake and felt it was important to acknowledge it. When I apologized, they appreciated my honesty, and it helped us move past the issue, strengthening our friendship.

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Band 6-7

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I recently received an apology from a colleague called Shruti. She is a colleague at work. I mentor her at the HR department. It happened very recently during a task which I had assigned to her. The task was very simple. She had to draft a document outlining a particular meeting that was conducted during the working hour. The task was given to her during Sunday. Unfortunately, I was not present at the meeting and wanted the task to be completed on Sunday itself. I had kept the deadline which was Tuesday where she had to make sure that she was completing the work and finishing the project to me. Unfortunately, on Tuesday it did not happen so she had apologized to me as the task, the given task was not done. I felt very good and grateful as the mistake was accepted but I made sure that she knew that it was not acceptable to do a task which was assigned to her. Receiving an apology usually makes me feel that a person has accepted their mistakes and would not repeat it again but at the same time I believe when at work it is really necessary to be known about apologies and understand if one makes a mistake. So, this is the instant where I receive an apology. At the same time, I would say receiving this apology filled me with great sense of establishment as I wanted to make sure that everyone in their lives should be responsible for a mistake they've made and apologize to the right person. So, this is the instance that I've received an apology on.

Follow up questions


How do you usually feel when someone apologizes to you?
I generally feel relieved and appreciated when someone apologizes. It shows that they acknowledge their mistake and value our relationship. It also encourages open communication and helps in building trust.

Have you ever had to apologize to someone? What happened?
Yes, I once had to apologize to a friend for missing an important event. I felt terrible for not being there, and I expressed my regret sincerely. It was important for me to acknowledge my mistake and reassure them that it wouldn’t happen again.

Do you think apologies are important in the workplace? Why?
Absolutely, apologies are crucial in the workplace. They foster a culture of accountability and respect. When employees acknowledge their mistakes, it promotes teamwork and helps in resolving conflicts, ultimately leading to a more positive work environment.

Band 6-7

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Well, since my childhood to this present time, I have had received countless apologies from everyone, but today I would like to talk about an instance when I get an apology from a someone stranger. I vividly remember last month, my father gave me a work and sent me out of the city and I was on the bike, speed of about 40 to 50 km per hour and suddenly someone came on the road with the speed of approximately 70 to 80 km per mile. It was, he was so fast and I was, as soon as I can react, as long as I can react anything, he hit, he come and hit me and I got injured very badly. It was very unfortunate incident of my life and after so many arguments, he realized his mistake and apology, asked for apology. So this was the incidence of my life where I got apology from stranger and after that he also take me into the hospital and complete my all procedure and pay for my hospital expenses. Eventually it was a very unpleasant experience of my life, which I never want it to repeat in my life again. So this was the incident when I get an apology.

Follow up questions


How did you feel when you received the apology?
I felt a mix of emotions. Initially, I was angry and frustrated due to the accident, but when he apologized sincerely, I felt relieved. It showed that he acknowledged his mistake, which helped me feel a bit better about the situation.

Do you think apologies are important in resolving conflicts?
Yes, I believe apologies are crucial in resolving conflicts. They show accountability and can help mend relationships. An apology can ease tension and pave the way for forgiveness, making it easier for both parties to move forward.

Have you ever had to apologize to someone? What happened?
Yes, I once accidentally broke a friend's phone. I felt terrible and immediately apologized. I offered to pay for the repairs, and my friend appreciated my honesty. It strengthened our friendship, as we both learned the importance of communication and accountability.
Show all 32 answers

Cue 1:Who apologized?

  • Begin by identifying the person who apologized and your relationship with them.
  • Mention any relevant context that makes their apology significant.

Example

The person who apologized was my close friend, Ravi. We had been friends since childhood, and we often shared our thoughts and feelings openly.


Cue 2:When & why did they do it?

  • Describe the situation leading up to the apology, including the time and place.
  • Explain the reason behind the apology, focusing on the specific incident that caused it.

Example

It was during a weekend get-together at my house last month. Ravi accidentally spilled a drink on my laptop, which was a huge concern for me as I had important files saved on it. He felt terrible about the incident and wanted to make things right.


Cue 3:How did you feel about it?

  • Share your initial reaction to the apology and how it affected your feelings towards the person.
  • Discuss any resolution or outcome that followed the apology.

Example

When Ravi apologized, I felt relieved and appreciated his honesty. It showed me that he valued our friendship and was genuinely remorseful. I reassured him that it was just an accident, and we ended up laughing about it later, which strengthened our bond.


Conclusion

  • Summarize the importance of the apology in your relationship.
  • Reflect on what you learned from this experience.

Example

Overall, Ravi's apology was significant as it reinforced our friendship. It taught me that mistakes happen, but sincere apologies can mend relationships and bring people closer together.


Following this structure will ensure you cover all the essential points while providing a clear and engaging response to the cue card topic.


Tips to answer this Cue Card

1: Vague Responses

Providing vague or unclear answers can make your response less engaging and informative. It may leave the examiner confused about the details of your experience.

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Tip

Be specific about who apologized and the context. Use clear examples to illustrate your feelings and the situation.


2: Ignoring Emotional Impact

Failing to express how the apology affected you emotionally can weaken your response. It’s important to convey your feelings to create a connection with the listener.

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Tip

Describe your feelings in detail. Explain how the apology made you feel at that moment and how it affected your relationship with the person.


Lack of Structure

A disorganized response can make it hard for the examiner to follow your story. It may lead to a lower score in coherence and fluency.

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Tip

Organize your answer by following the cues: start with who apologized, then explain when and why, and finally share your feelings about it.


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I like to taste different types of cuisine. Here I would like to talk about my favorite dish at my traditional festival of Onam which is Sadya. Sadya is popular in my city. We are experimenting these cuisines on Onam festival day. Onam is a famous festival in my city. All family members get together in my home and we make a delicious Sadya. There are many ingredients includes that Sadya. Moreover, we make a big feast that day as well as we create a lot of memories together and we wear that day the traditional dress called Sari and men wear the Dhotis. That festival is really important to us because the whole day we are conducting different kinds of games at our homes and all the family members came together. It's a memorable day in my life. This is the festival. We are making the Sambar and Aviyal. These all the kinds of foods are making with the vegetables.

Talk about a toy you liked in your childhood
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The toy which I liked in my childhood was a panda doll, which makes me pleasant and makes me more blush. The pandas are the most beautiful creatures of the world, which looks gigantic and has pooshy cheeks and they are like stars in the clouds and they dream in me. Furthermore, these have been given by my father. My father is a very very beautiful artistic person, who makes me think of that. Every day you will face every difficulties and make you suffer and move forward. Pandas are always seen in Japanese countries. It is my lifelong dream to visit a Japanese country and click a photo with the original pandas, which makes sounds better.

Describe a time you were in a place where you didn't know the local language
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Anonymous student Band 6.5

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As India is a very large country full of diversity, so there are many places which have their own language and speak their native language. The place which I visited and I didn't know about their language was Leladakh, which is about 300 km away from my hometown and it is a very good place as it consists of different kind of trees, animals and have many scenic views and I visited over there last year in summers as it was the best time to visit because it has many, it was cold over there and we had summers in our area so it was the best time to visit over there and I went over there with my whole family.

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When I was a kid, I had a little pencil box which had these four buttons which gave the pencil box an operative use. When you press the button, the box would open up. When you press the second button, a little part of it would slide out. Basically it was just a little electronical and a fun thing to have and I owned it when I was in 6th. One day after break, I was standing and talking there with one of my friends and another friend of mine was running through the hallway and accidentally she pushed my shoulder and my pencil box hit the ground and it broke into multiple pieces to the point that it was not functional anymore.

Describe a book you recently read
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It Ends With Us is a book I read recently. It's by the author Colleen Hoare. It's mainly a story about two teenagers, Atlas and Lily, and how they just handle their life going through high school, adolescence, and just domestic violence at home. Both of them come from very, very different families. However, they have one common determining factor between them, which is domestic violence. The abuse that they've seen their moms go through is just insane, and they connect through that on a different level. They're actually in the same high school, but they never speak to each other until Atlas actually crashes into an empty house next to Lily's villa. When Atlas is homeless and he doesn't have anywhere to go, he just comes and breaks into the house next to Lily's, and Lily helps him with all the daily necessities like clothes and food, medicines and stuff. Furthermore, their friendship blossoms into love, but it doesn't really fructify as Atlas has to leave. This book really gave me a lot of knowledge about domestic abuse and how to deal with it.

All Answers

Here are all the answers by real-users practicing speaking for IELTS Cue Cards on our IELTS Prep App.

Band 6-7

The apology that I recently got is my phone of a friend, who used to be my best friend till childhood. We used to be very good friends back and due to some disheartened reasons, we just broke apart and he went to abroad for studies. And then we both don't speak much and in spite of best friends, we... But others never knew that we are not speaking but we both know that we are not speaking much like before and this leads to fight between both of us. And he was just a fascinating character and he assisted me in many things to help me in studies back then. He used to describe me as... he used to tell people and describe them with character and other things. Initially, it all just went very good but one extensive part of time, we both had some relations and sports issues. However, he won in it and I lost it but more often, I would win the race so that just helped some fight between us. In addition to this, other friends are just heating up those conversations.

Band 6-7

There are a lot of times when we make mistakes and we realize that we have done something wrong and then we say sorry to the person and we feel sorry. There was a time when someone apologized to me as well but in a special way. Actually last year me, I and my husband were on a vacation but there were some confusion among us because like I was waving towards him and he thought I am waving towards the man behind him. So he got angry and fought with me. There was a lot of chaos and when he looked like when the persons behind them started like when they made my husband understand that your wife was waving to you not to us. We are just like making fun of you. They said there is no like relationship between us. Then my husband finally got to understand that this was a misunderstanding and then he started apologizing me but like I was angry. But you, you shouted at me. No, I can't. So then he made a car by himself and said sorry. He specially planned a valentine type date with some, a lot of balloons, red balloons and it made me feel so special. I was joyed. I loved.

Band 6-7

I would like to narrate an incident that happened to me long ago. It was during my school days when we had practical chemistry and in the lab one of my partners had unknowingly touched a heated test tube to my arm. It sealed the skin and caused immeasurable pain. The very instant instead of checking if I was okay, she had gone ahead to say I had to be careful to not encounter such accidents. This of course did not go unnoticed and she received backlash. Moments after she apologized but I doubt if whether this apology was from her after realizing her mistakes or was it just to save face. But this made me realize how fickle humanity is about realizing their mistakes and apologizing for it. We should encourage an environment where it does not happen. Mistakes are common. Everybody does mistakes but the most important part is not repeating it or doing it. It's about learning from it and not re-repeating it again. It's a step towards learning. Hence I believe it should be earnestly encouraged rather than discouraged by a today's society.

Band 6-7

I recently received an apology from a colleague called Shruti. She is a colleague at work. I mentor her at the HR department. It happened very recently during a task which I had assigned to her. The task was very simple. She had to draft a document outlining a particular meeting that was conducted during the working hour. The task was given to her during Sunday. Unfortunately, I was not present at the meeting and wanted the task to be completed on Sunday itself. I had kept the deadline which was Tuesday where she had to make sure that she was completing the work and finishing the project to me. Unfortunately, on Tuesday it did not happen so she had apologized to me as the task, the given task was not done. I felt very good and grateful as the mistake was accepted but I made sure that she knew that it was not acceptable to do a task which was assigned to her. Receiving an apology usually makes me feel that a person has accepted their mistakes and would not repeat it again but at the same time I believe when at work it is really necessary to be known about apologies and understand if one makes a mistake. So, this is the instant where I receive an apology. At the same time, I would say receiving this apology filled me with great sense of establishment as I wanted to make sure that everyone in their lives should be responsible for a mistake they've made and apologize to the right person. So, this is the instance that I've received an apology on.

Band 6-7

There is one instance that I'd like to talk about where I received an apology. My best friend took my necklace which I received from my parents as a graduation gift and accidentally broke the necklace. That necklace held a very significant value in my life because it had been designed and created with the gold that belonged to my grandmother. It was a gold necklace which was also very expensive. So damaging it would make me feel very heartbroken. I was furious at her at first but after our discussion she told me how guilty she felt. While I was very angry, I realized that our friendship meant more to me than her mistake. I decided to apologize to her and I accepted her apology. This entire anecdote reminds me about the value of friendship and how our bond was strengthened with her apology. Although some people believe that apologies are an attack to their ego, in this incident her apology proved to be significant for me as it made me feel that she truly realized her mistake. At the end of the day, she is my best friend and I feel great that she apologized and realized her mistake.

Band 6-7

In my life I have received too many apologies, but every apologies have such a wonderful experience for me. I do not forget every apologies in my life. One thing I would like to share is the best apologies I have received from some of my friends. A few days ago one of my friends told me about his apologies because he lent me money and he told me that he would give return back after a few days, but then I gave the money to him, but after a few days I didn't receive any messages or any amount from him. That's why I was felt annoying about his activities. Then I have tried to call him to speak about the matter, but he didn't pick my call. It was such a bad instance in my life. So after a few days I received a message from him about his apology. He told me that he had an unexpected accident on the way to his home, that's why he didn't pick my call. So the reason was quite acceptable, that's why I accepted his reason. But I do not allow anyone to cross my limits and if someone says to send money or any others within time, I expect it within time.

Band 6-7

This reminds me of my childhood friend. Her name is Carolyn Niveda. She was my friend since my first standard and to be more precise, she is my first best friend I've ever had in my life. So, once when we were studying in our 5th standard, I think, I don't remember the date precisely, but she was a bit jealous of me because I was singing and many were more focused on me than her. So, she felt like a bit left out or someone who was not given much importance among people. So, one day she went behind my back and told everyone that I was not a very good friend to her, that I had hurt her a lot of times and mistreated her a lot of times. So, she wanted to leave the friendship and come out of the friendship, but I was very cruel to her, which was not really true. She made all that up and told everyone wrong about me. As a result of which, many friends of mine stopped talking to me, had a wrong opinion about me and this impacted me a lot. Finally, one day, on the last day of our school, she came to me by herself and told me that she felt very bad for what she had done and she wrote a very beautiful letter apologizing for what she has done. At that very moment, it felt better to me. Until then, I was having a very bad friendship.

Band 6-7

I received an apology when I was a kid. It was my birthday. It was my 10th birthday. My parents were out of town and they couldn't make to meet me on my birthday. As a kid, I feel birthdays are really special, even today. People usually feel low on their birthday, even when people don't wish them. As a kid, it was really difficult for me not having my parents by my side on my birthday. My mom apologized to me on my birthday because she was not there beside me. That was my first apology. Initially, I didn't understand the way she was apologizing. It was the first time someone was apologizing to me, so it was difficult for me. Later, when I understood the situation, it was okay for me. I accepted her apology and we had a great time the next day. She took me out and we had a good time together. The thing which I missed on my birthday, I received the next day. The apology was accepted. I feel that saying sorry is really important because the person who felt bad would really feel better with one sorry. That was my first apology. Then I learned that saying sorry means a lot to the other person. From then, I never took a foot back for saying sorry to anyone. That was the first apology I received from my mom. It was on my birthday. It made me feel better that day. We spent a really good time the next day.

Band 6-7

So there was this incident when I was in 1st or 2nd standard. I still remember it like yesterday. This was the first thing which came to my mind when I heard the apology. So during that time me and one of my mother's friend used to walk way back from school with her child. Means my mother's friend's child. So we were walking together and our parents were behind. But at some point there was an auto parked and me and that girl was on conflict that we will pass the auto and wait for our mother. But she went back to her mother but I passed the auto. And that's the point where I went missing. It was just 2 feet apart but still I went missing. I went back the auto to see my parents and she was not there. I panicked, I walked across the street and that's when a teacher from our school caught me and she called my mom on phone. And I thought she would be happy fighting me but that wasn't the case. She was a typical mother and she came with me and gave me a slap. That's the first thing she did. And when I reached back home she threw my bag. Everything was flying in the air. But later that day she apologized to me and I quickly forget.

Band 6-7

Well, the instance when one of the person apologised to me was back when I was in school. So it was a friend of mine, a close friend of mine, who studied with me in middle school. So this instance happened when there was a situation where she thought that I did something relating to her getting scolded by the teachers, but in fact that I did not do anything. It was another friend, but she misunderstood that it was me. However, she did not go to the extent of investigating the matter further, but she just directly came at me and, you know, she shouted at me and also asked me to apologise to her for that particular problem. Then what happened is that she got to know from the teacher that I was not the reason for her to get a punishment from the teacher, but it was another person. And then she came and apologised to me again. So that was the reason when, you know, it was like a two-way apology. First I apologised and then she came and she apologised. Furthermore, how I felt about it is that I honestly, I didn't feel good about it, but definitely not good about it, but I also did not care about it much. I did have this thought in mind, like, why is she not investigating? Because anything you take, you should investigate first and then only you should go and point out a person, right? That was my ideology. And then now we are good friends. So that's it. She realised her mistake and I'm happy that she did realise her mistake. So that was one such incident that happened in my school days.
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